Job Information
Veralto Service Contract Renewal Specialist in Wroclaw, Poland
Are you…
Interested in working for an international and diverse company?
Interested in working for a company that is dedicated to sustainability?
Looking for a friendly and supporting team?
If so, read on!
At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
We offer:
Flexible working hours
Professional onboarding and training options
Powerful team looking forward to working with you
Career coaching and development opportunities
Benefits: multisport, health insurance, private medical care
English lessons allowance
This Service Contract Renewal Specialist position is responsible for proactively renewing service contracts for an assigned territory to maintain and grow service contract revenue. The Service Contract Renewals Representative will need to quickly build customer rapport and leverage customer relationships and Hach value propositions, thereby moving opportunities to close. Representatives will receive support and guidance from management and other internal departments; however, it is imperative that a self-starter mentality is in place, along with the ability to manage and build their territory. This position offers a competitive salary, bonus earnings, and the opportunity to take advantage of Veralto Enterprise System (VES) trainings and certifications. Enjoy a fun, friendly and fast paced working environment with a goal of individual and team growth.
In this role, a typical day will look like:
Responsible for managing Service Contract Renewals by maintaining customer touchpoints; and accountable for delivering annual Service Contract Revenue Plan and on-time renewal rates
Engage clients via phone and e-mail, to maximize the customer experience when their Service Contract is due for renewal
Provide quotations, cross-sell, up-sell, minimize discounting & Review commercial legal terms, and escalate as needed
Utilise funnel management best practices to manage and win opportunities
Collaborate with other departments (e.g. Sales, Service Development, Dispatch, Tech Support) to improve processes and leverage the best resources to close business and support customers & Engage in department Key Performance Indicators (KPIs) through visual management and countermeasure where appropriate, to support continuous growth and improvement
The essential requirements of the job include:
Bachelor’s degree preferred
3 years progressive tele-sales experience selling products and services in a business-to-business environment
Effective organizational and time management skills
At Hach we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.