Job Information
Randstad US sales support associate in woodridge, Illinois
sales support associate.
woodridge , illinois
posted today
job details
summary
$18.25 - $19 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4676504
job details
We're looking for a Sales Support Assocaite in the Woodridge, Illinois area. This person will be responsible for anwering inbound calls, troubleshooting and resolving customer issues, entering data into SAP, processing orders and returns, as well as communicating effectively with Sales reps. This is a temporary position. If you have experience with SAP with call center experience, please !
salary: $18.25 - $19 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
• Responsible for answering inbound calls and providing complete customer resolution.
• Troubleshoot and resolve internal and external customer issues.
• Meet statistical and quality goals established for the department.
• Communicate with Sales team and customer base to obtain and process orders on order-entry
system.
• Process return requests from customers and forward to appropriate sales representative for
approval.
• Responsible for processing all paperwork relating to returns, orders, price changes, and
adjustments.
• Communicate with sales representatives on the status of orders, sales, pickups, and credit issues.
• Effectively communicate both verbally and in writing to internal and external customers.
• Organize and maintain daily call plans, based on individual customer requirements.
• Retrieve messages via voice and e-mails as required.
• Furnish reference catalogs, current circulars or any product information to existing and prospective
accounts.
• Perform other duties as assigned.
Skills
Sales Support
Sales
Customer support
Data Entry
SAP (1 year of experience is preferred)
Call Center (2 years of experience is preferred)
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
CS
christopher sheetz
+1 312 201 9690 (tel:+1 312 201 9690)
christopher.sheetz@randstadusa.com