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Navy Federal Credit Union Senior Experience Analyst in Winchester, Virginia

Overview

The Senior Experience Analyst serves as a Product Owner for Real Estate Lending who oversees new product and feature enhancements, planning and directing activities to ensure the timely development and delivery of reliable and efficient solutions to business requirements, and developing acceptance criteria to validate that the resulting product meets customer requirements.

Responsibilities

  • Coordinate dependencies with other POs and work across teams to define and implement improvement stories that will increase the velocity and quality

  • Work with other POs and leadership to help shape the product vision and enumerate high-level priorities

  • Act as liaison between stakeholders and the team

  • Drive product delivery through keen understanding of the customer, mission, and product requirements

  • Develop the team roadmap and support the team as needed to deliver on commitments

  • Communicate with other Product Owners and Scrum Masters, program leadership, customers, and development teams

  • Work in Agile methodology, write product requirements/Epics/user stories in ADO, and ensure story Readiness and Acceptance Criteria

  • Working with UX/UI and getting designs updated for upcoming sprints

  • Manage product backlog – Manage, adjust for risk, and prioritize product backlog with the focus on execution for at-least 2 sprints

  • Backlog refinement – Lead backlog refinement to deconstruct, refine and estimate stories, add acceptance criteria and enable long range technical planning

  • Be available for the team in all Scrum ceremonies meetings including standups, retrospectives, and demos

  • Lead the planning product release plans and set expectation for delivery of new functionalities

  • Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery

  • Drives value to the business by building, managing, and maintaining Product Backlog(s)

  • Builds a Product Backlog and reviews it with business owners to determine business value and to assign priority

  • Provide coaching to team members who are new to Scrum and Agile practices

  • Act as a liaison between the team and management as well as a liaison between the team and the customer/end users

  • Perform other related duties as required

Qualifications

  • Bachelor’s in Business Administration, Information Technology, Management or related fields or the equivalent combination of education, training, or experience

  • Working Knowledge of Scrum Master duties

  • Working Knowledge of SAFe

  • 3+ years of experience functioning in a fast-paced Product Owner or similar role

  • SAFe Product Owner Product Manager (POPM) or equivalent PO certification

  • Strong leadership experience with focus in project management and scheduling

  • Demonstrated experience implementing and executing Agile principles with strong digital and technical skills

  • Agile software development lifecycle knowledge

Desired Qualification(s)

  • Scrum Alliance Certified Scrum Product Owner (CSPO),

  • Experience in mortgage industry

  • Experience in software development using .Net and modern web frameworks

  • Experience with Azure DevOps (ADO)

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18071-OTHLOC-300000025800044

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