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Boscov's Department Store, LLC Shoe Department Manager in Wilmington, Delaware

Boscov’s Shoe Department Manager

Experienced Retail Sales Department Managers- bring your experience to work for you where people love to shop! Boscov’s began as a peddler’s dream. Over the last 100 years, we’ve grown into America’s largest family-owned department store. We’ve entertained the crowds with celebrity guest appearances, done thousands of in-store demonstrations and supported our communities in countless ways. We’re dedicated to finding the best deals that we can for our loyal customers. Our co-workers work hard, but reap the benefits of friendship and fun. Ask someone why they love working at Boscov's and they’ll tell you, “we feel like we’re part of the family.”

We are currently seeking an experienced Department Manager who enjoys helping and motivating others to be their best to lead our Shoe Sales team.

Job Responsibilities

• Set sales goals for associates

• Coach associates to meet and exceed customer expectations by retrieving requested shoes from stockroom area, as well as additional items that meet the style and description the customer is seeking

• Educate associates on products

• Observe associate and customer interaction and provide feedback to further develop selling skills

• Ensure department is merchandised per company standards

• Oversee and coordinate daily department maintenance tasks such as merchandising, display, ad set-up, and ticketing.

• Assist Shoe Stock Coordinator with stock to ensure proper placement of all incoming and outgoing merchandise

• Assist with fulfillment of customer internet orders

• Work as a team player to ensure every customer’s needs are met

Job Requirements

• Collaborative manager who helps each member of their team be the best they can be each and every day

• Patient & courteous with good active listening and problem solving skills

• Enjoys teaching and coaching others to best service our customers

• Prior retail management experience, preferably in shoes

• Ability to motivate associates achieve sales goals

• Entrepreneurial spirit to drive business

• Strong customer service and leadership skills

• This is a fast-paced position that requires physical movement, including walking, standing, bending, reaching, and climbing ladders and/or stairs

• Good communication with coworkers, management, and buying division

• Available to work varied days and hours as schedule requires, including evenings and weekends

Benefits

We believe in taking care of our co-workers to the best of our ability, and that’s why we provide a competitive compensation and benefits package.

• Comprehensive benefits package, including medical/dental

• Weekly Pay

• Paid vacations and personal days

• Liberal employee discount

• Opportunity for advancement

Work where people love to shop!

Equal Opportunity Employer

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