Job Information
DuPont Customer Experience Development Analyst in Wilmington, Delaware
At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.
If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!
WHY JOIN US?
Our purpose is to empower the world with essential innovations to thrive. We work on things that matter!
Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.
Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!
Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.
DuPont is seeking a Customer Experience Development Analyst to join the Marketing and Sales IT Solutions Delivery team. In this position, you will be customer facing, working with business representatives including digital marketers in each of the Company’s businesses. The ideal candidate will have extensive Martech knowledge and a solid web development background, they will be an articulate, technically minded individual with good business acumen and excellent interpersonal skills.
The candidate should have strong hands-on technical skills with at least 5 years of experience in the website development or related field – preferably working within the Martech stack. This individual should have experience developing web experiences and data-driven strategies on website properties.
Please note the team works 3 days onsite and 2 days remote at our corporate site in Wilmington, DE.
Your Key Responsibilities :
Engages with stakeholders to turn business requirements into actionable user stories.
Build and maintain web applications using Adobe Experience Manager (AEM) and Marketo including site architecture, custom components, workflow development, Digital Asset Management (DAM) implementation, implementation, and unit testing.
Integrate Adobe Experience Manager (AEM) with sales, service, and marketing automation platforms.
PIM HTML FlexUI scripting for data validation and quality checks.
Salesforce taxonomy validation and dataflow.
Develop reusable email and landing page templates within Marketo.
Create multi-demographic segmentation for email campaigns.
Support multi-site and multi-channel delivery, personalization / targeting, content aggregation & syndication, multi-lingual, automated workflow management, etc.
Diagnose and solve technical problems involving multiple environment and application integrations.
Strong scripting/web development background and familiarity with HTML, JavaScript and CSS are needed; PHP programming required.
Familiarity with browser devices and platform differences and idiosyncrasies, and ability to develop workarounds to accommodate specialized user/client needs and device platforms.
Knowledge of web analytics tools and related analyses.
Ability to interact positively with and build consensus among a diverse group of clients.
Ability to understand and manage greater web environment.
Ability to design and integrate complex web enterprise systems.
Your Qualification Profile:
5+ years of experience working in Digital Marketing in a similar role
B2B experience is preferred
Significant experience with marketing automation platform (Marketo preferred) and segmentation
Ability to balance defining strategy of the program with creative and execution in Marketo.
Analytical/reporting skills, with experience working on budgets
Operates independently and efficiently to manage multiple projects and deadlines simultaneously and successfully, without sacrificing quality
Excellent written and verbal skills, time management, decision-making, presentation, organizational and problem-solving skills
Bachelor’s Degree in Digital Marketing, Marketing, Business, Technology or a related field
Join our Talent Community (http://careers.dupont.com/us/en/jointalentcommunity) to stay connected with us!
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (http://www.dupont.com/global-links/accessibility.html) .