Think Beyond The Label Jobs

PT position Payrate $15/hr (DOE) + commission & tips. Benefits for PT employees are employee discounts only. We are looking for a reliable and upbeat Receptionist/Concierge to be the main point of contact for our team and guests. The ideal candidate will be customer service oriented with a can-do attitude and will be able to work independently and as part of a team. You will be responsible for booking appointments, managing a schedule, greeting guests, and providing information about the Spa and Lodging. The goal is to help the guests feel welcome and give them a memorable experience. Duties and Responsibilities: Greet Guests as they enter the spa Book appointments using our reservation system Monitor availability of appointments, lodges and retail items Answer phones in a professional manner Ensure all guests needs are met in terms of service, spa reservations, check-in/check-out procedures, etc. Check voicemail and respond to emails from guests Maintain a clean and organized work area Assist other team members as needed Laundry duties and cleaning of work areas, lobby areas and bathrooms Coordinating with housekeeping staff for Lodge turnovers Perform other duties as assigned by management The Spa Concierge position requires the ability to multi-task in a very busy environment. You will be face-to-face with guests booking appointments, checking them in and out, answering multi-line phone systems, coordinating with both guests and staff to ensure a flawless and exceptional interaction, as well as assisting with stocking and selling of retail items in both gift shops. Job Requirements: Customer Service experience of at least 2 years Experience using multi-line phone system and receptionist duties Ability to multitask and communicate effectively with Management, team members and guests Microsoft Office experience (Word, Excel, Outlook) Ability to lift up to 50lbs Proper grammar, punctuation and spelling skills Organizational and cleanliness skills Overall passion for helping others