Job Information
American Express Engineering Director - GAR - Statements and Disclosures in West Sussex, United Kingdom
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Organizational Context
Enterprise Platforms is a company-wide center of excellence within Technology comprised of both Product Management and Engineering functions. Our critical platforms (Global Account Receivable, Global Loyalty & Benefits, and Digital Banking) underpin American Express’ essential customer segments, value propositions and business lines.
Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for over 112 million cards in over 58 markets worldwide.
Global Accounts Receivable (GAR) powers our customer's financial life and Amex’s growth by building innovative Account Receivable Solutions for Consumer Card, Loans, and Commercial Card businesses.
Digital Banking powers Deposits, Financial Planning, Bill Payment, and Money Movement experiences through innovative platform products & services while giving customers the ability to manage their money in an automated and predictive way
Enterprise Platforms’ charter is to modernize the company’s core platforms to dramatically increase Amex’s strategic agility and intensify its customer-centric approach.
This Role
We are looking for an Engineering Director for Statements and Disclosures within Global Accounts Receivable to support our modernization journey, enabling our markets to leverage groundbreaking technology that will provide flexibility, scalability, and speed to market.
Below are the key responsibilities and qualifications, and we welcome applicants with varying specialties.
Key Responsibilities:
Drive high-level and detailed technical designs; conduct design and code reviews as needed.
Drive consistent development practices including the use of common tools, enterprise frameworks, and common components.
Guide team members in implementing new, highly available, scalable, resilient applications.
Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics.
Lead software development teams, sourcing necessary resources, acting as an escalation point, and removing impediments to achieve goals and objectives.
Collaborate with a wide variety of stakeholders within business and technology teams to drive the change required to execute product roadmaps.
Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with product managers, technical project managers, architects, and engineers.
Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases.
Identify and implement strategies to attract and maintain a highly skilled and engaged workforce.
Qualifications:
6 years of demonstrated ability managing agile software engineering teams and designing and building software products in a fast paced, complex, and dynamic product development environment.
Extensive hands-on experience building and managing the development of complex, large scale distributed enterprise applications and products that require a deep understanding of application logic and dependencies.
Experience with Scrum, Kanban, or another Agile application development methodology.
Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts.
Experience with troubleshooting, analysis, research, and resolution using advanced query, programming skills, root cause analysis, and identification of risks and mitigations.
Hands-on coding experience in Java, Go, or Python
Expertise in enterprise solutions like Kafka, RDBMS, NoSQL databases.
Detailed understanding of RESTful API design principles with solid API development experience.
Excellent interpersonal and organizational skills.
Bachelor’s degree or equivalent in computer science, computer engineering, or related field required.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Technologies
Primary Location: United Kingdom-West Sussex-Burgess Hill
Schedule Full-time
Req ID: 24011270