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Summary This position is located in the Talent Services and Systems Division, Human Capital Directorate, Chief Operating Officer. Responsibilities This position serves as the Supervisory Management and Program Analyst within Human Capital Directorate (HCD). The incumbent works under the direct supervision of the HCD Chief, Human Capital Officer (CHCO). The incumbent provides program and project leadership and technical and operational expertise, regarding HCD programs and related projects within the Library of Congress' (LOC) HCD office. This position plans and directs a wide range of activities that are in support of the mission and established goals and objectives of HCD. Duties include evaluating HCD program efficiency and effectiveness and providing expert consultation to the Office of the CHCO within HCD as well as managing HCD automated services, process improvement and quality management activities for both services and systems, managing HCD service level agreements and access to data from HCD information systems. Performs the administrative and human resource management functions related to the staff supervised. Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and completes work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Prepares work improvement plans, recommending personnel actions as needed. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Responsible for advancing the objectives of Equal Employment Opportunity (EEO) by taking positive steps to adhere to non-discriminatory employment practices in regard to race, color, religion, sex, national origin, age, and disability. Initiates non-discriminatory practices for the area under his/her supervision in the following: (1) merit promotion of employees and recruitment and hiring of applicants; (2) fair treatment of all; (3) encouragement and recognition of employee achievements; (4) career development of employees; and (5) full utilization of their skills. Leads complex analytical and evaluative studies and implementation regarding HCD programs related to HCD services and systems. Identifies actual and potential deficiencies which might impact the attainment of HCD strategic goals. Presents effective strategies and solutions to HCD management for implementation. Develops and/or refines policies and procedures for establishing, operating, and assessing the effectiveness and efficiency of HCD programs. Provides expert guidance in the development and/or improvement of HCD processes. Manages Information Technology (IT) projects and provides IT investment strategy for IT contracts within HCD to enable the comprehensive delivery of HCD services through automated systems that can be integrated to the maximum extent possible. Ensures the use of the latest state-of-the-art" total systems design to meet operational and long-range program requirements. Plans and directs requirements analysis, assesses future needs for HCD' program elements, and develops and maintains program plans. Works closely with senior staff on all long-range and program planning needs. Provides expert advice to management regarding highly complex projects which involve exceptional controversy, intensive outside interest, or significant long­ range effects on HCD programs or those of other organizations within LOC. Develops the requirements, scope, outline, and objectives of special projects and determines effective strategies for obtaining objectives. Manages the reporting of data from within HCD information systems (HRIS) and access to those systems. In this capacity, the incumbent manages the development and delivery of accurate reports of HRIS data needed to support critical and cross-cutting LOC initiatives to HCD and senior agency management officials. Prepares and edits reports and related documents on complex HCD program issues and provides expert guidance and data analysis that supports management decision-making. Communicates report results in both graphical and narrative formats to HCD and LOC management and highlights the critical data needed to support management decisions. Performs other duties as assigned. The position description number for this position is 353932. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule. This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Requirements Conditions of Employment The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: https://www.loc.gov/static/portals/careers/documents/loc_supervisor_core_competencies.pdf Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to supervise and lead a diverse workforce. * Ability to lead, plan and direct the implementation of human resources information systems. * Ability to lead, manage, and oversee the administrative and operational programs of an office. ** Ability to collaborate. Ability to communicate in writing. Ability to communicate effectively other than in writing. Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: https://www.loc.gov/careers/working-at-the-library/frequently-asked-questions/vetting-personnel-at-the-library/ The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.