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IHG Director of Sales & Marketing -InterContinental Washington D.C. - The Wharf in Washington, District Of Columbia

Director of Sales and Marketing InterContinental Washington D.C. – The Wharf

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We take great pride in being genuine ambassadors of the InterContinental®️ brand. If you have a thirst for travel, passion for culture, and appreciation for diversity, we’d like to welcome you to the world’s most international luxury hotel brand.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good, making our guests and colleagues feel welcome, cared for, recognized, and respected – wherever they are in the world. Want to be part of the journey?

A luxurious hotel destination at The Wharf on D.C.’s Waterfront, the InterContinental Washington D.C. – The Wharf combines sophistication with contemporary style.

Perfectly placed on the beautiful Potomac River, our hotel enjoys incredible waterfront views and is steps away from America’s political epicenter.

We offer guests an exquisitely curated resort destination that reignites the river’s edge, paying homage to the maritime and industrial heritage of the setting.

Featuring a seasonal rooftop pool with striking Potomac River views and The Spa at The Wharf, our hotel merges modern luxury, culture, and history to create a perfect atmosphere for guests and locals alike.

As the Director of Sales & Marketing, you’ll develop and implement strategies to achieve revenue and room night sales goals, set and execute marketing strategies, and monitor results to ensure success.

Key Accountabilities

People Management:

  • Oversee daily sales activities, plan and assign work, ensuring optimal staffing.

  • Develop your team through coaching, feedback, and setting performance goals.

  • Train colleagues to achieve hotel revenue goals and provide necessary tools for effective work.

  • Foster a great working environment by connecting departments to create a sense of one team.

  • Develop and maintain strong relationships with key clients and external contacts to increase revenue.

Financial Responsibilities:

  • Achieve personal/team sales goals and maximize profitability.

  • Help prepare departmental budgets and financial plans, including the hotel marketing plan.

  • Create and implement sales plans to drive measurable incremental occupancy and revenue.

  • Produce monthly reports and sales forecasts to analyze market trends and performance.

  • Organize special events and sales blitzes to showcase the hotel and attend trade shows to promote new business.

Guest Experience:

  • Enhance guest experience by providing information on loyalty programs, area attractions, and hotel services.

  • Coordinate conventions and business group activities with other departments.

  • Communicate all pertinent information and special needs for VIPs and key guests to appropriate departments.

  • Lead marketing efforts to upsell hotel services and amenities to guests.

Responsible Business:

  • Work closely with local business leaders and community groups to maintain high-profile exposure for the hotel.

  • Market sustainable or “green” hotel aspects to gain new business opportunities.

  • Collaborate with advertising agencies and vendors to maximize advertising investments and ensure brand identity.

  • Act as a hotel representative for media-related inquiries and raise local awareness of the hotel and brand.

  • Identify and implement improvements to marketing activities and overall hotel sales performance.

Key Skills & Experiences

  • Bachelor’s degree or equivalent in marketing or related field.

  • Four or more years of experience in a hospitality or hotel sales and marketing setting, with direct supervisory experience.

  • Strong knowledge of local businesses and market trends.

  • Proficiency in the local language(s); additional languages preferred.

We offer a competitive financial and benefits package, including healthcare, dental coverage, disability and life insurance, and a matched 401(k) program. You’ll enjoy worldwide hotel discounts and the opportunity to work with a great team. Most importantly, we’ll give you the room to be yourself.

So what's your passion? Please click "Apply" and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer. Minorities, females, disabilities, and veterans are encouraged to apply.

Embrace the World of Opportunities with InterContinental®️ At IHG, we deliver True Hospitality for Good, making our guests and colleagues feel welcome, cared for, recognized, and respected. Join us and be part of the journey to #GoFurtherTogether. Even if you don’t meet every single requirement, hit the 'Apply' button. Start your journey with us today.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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