Job Information
ThermoFisher Scientific Field Applications Scientist in Warsaw, Poland
Job Description
Are you looking for a role that combines science, training, troubleshooting and customer interactions in a multitude of scientific domains?
We are recruiting for a Field Applications Scientist (FAS) to join our Sequencing team, based in Poland. As a FAS you will provide scientific expertise, application support and training to customers with a focus on our Sanger Sequencing and Next Generation Sequencing products - acting as a trusted advisor to our customers and contributing to the overall success of the business!
About us:
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the World healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving difficult analytical challenges, improving patient diagnostics and therapies or improving productivity in their laboratories, we are here to support them.
Key responsibilities:
Provide in-house and on-site scientific application support & training support on brand products
Perform product demonstrations at customer or company site.
Solving customer issues effectively through in-depth troubleshooting.
Provide technical and application assistance in response to customer inquiries.
Support the Service & Support organization in the achievement of the regional training and service contract sales target through customer interaction and relation.
Support sales in the achievement of the regional sales target by delivering product line specific pre- and post-sales related customer support activities.
How will you get here:
Education
- MSc and/or PhD in Biology, Microbiology, Biochemistry or related scientific field
Experience
Experience in the field of Sanger Sequencing and/or NGS is required - this role however will be a 50-50 split between both technologies, CE and NGS.
Several years of laboratory experience to include expertise in techniques, related to Molecular Biology products
Proven track record of troubleshooting technical problems and presenting technical materials.
Customer minded individual with the emotional intelligence to understand customer concerns and needs.
Self-directed, persistent, and goal-oriented with strong communication skills - fluency in Polish and English is required.
Able to work effectively with a diverse population of internal and external contacts.
Location
- This is a field-based role located in Poland and will involve regular weekly travel (3-4 days per week), including occasional overnight stays, to meet with your customers in your territory and help team members, if needed within Central Europe. When not travelling, you will be working from home.
What we offer:
Being part of a great and highly motivated Central European team with excellent career progression opportunities
Competitive salary, plus annual incentive bonus
Company car
Employee Assistance Program
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.