Job Information
Kalo Homes Administration Clerk in Waianae, Hawaii
Sure thing, Kerstan! Here's the job description for the Administrative Specialist, incorporating the onboarding client responsibilities and without the Field Operations section:
Job Description: Administrative Specialist
Position Overview: The Administrative Specialist focuses on client and guest satisfaction, ensuring seamless communication and efficient problem-solving. This role handles routine administrative tasks, financial statements, and coordinates with different departments and platforms. Additionally, this position manages the onboarding of new clients.
Key Responsibilities:
- Client/Guest Satisfaction:
- Ensure client and guest satisfaction through prompt communication and effective problem-solving.
- Send out routine messages to all appropriate parties.
- Onboarding Clients:
- Complete client info intake forms.
- Draft and manage Property Management (PM) agreements.
- Ensure compliance with state regulations, including GET, TAT, and OTAT.
- Set up bank details and manage payouts.
- Create and maintain spreadsheets for client and property information.
- Develop a client/property info cheat sheet.
- Create listings with appropriate media.
- Manage inventory intake checklists with media.
- Financial Management:
- Handle payouts and account statements.
- Verify payouts across all platforms and ensure accuracy.
- Administrative Tasks:
- Provide email updates and maintain updated calendars.
- Work with the tech team to make necessary adjustments for different platforms.
- Organize all data efficiently and effectively.
- Transaction Coordination:
- Serve as a transaction coordinator, managing various agreements and contracts.
- Write Property Management (PM) contracts, lease agreements, and purchase contracts.
- Collaboration:
- Assist and collaborate with other departments as needed.
- Address and complete additional tasks as they arise.
Qualifications:
- Strong communication and organizational skills.
- Proficiency in managing financial statements and transactions.
- Detail-oriented with the ability to manage multiple tasks.
- Experience in working with different tech platforms and adjusting to their requirements.
- Ability to work collaboratively across departments.
- Strong problem-solving skills and a proactive approach to task management.