Job Information
Dataprise Transition Manager (Temporary) in United States
This is a temporary, yet full-time (40 hours/week) contractor position
Position Responsibilities:
Coordinate people and processes to ensure the timely completion of client onboarding or “service transition” projects.
Review client purchase agreements for accuracy and deliverability.
Adhere to the Service Transition Framework and processes and enforce Dataprise and Service Transition standards.
Communicate with internal and external resources at all levels of management and technical acumen.
Create and execute project work plans and revise them as appropriate to meet changing needs and requirements (Asana).
Identify resources needed at the project level and assign individual responsibilities to Transition Engineers or others as needed.
Manage day-to-day operational aspects of a project and resolve issues that arise.
Ensure project artifacts are complete, accurate, and stored appropriately.
Maintain accurate reporting and project updates.
Minimize exposure and risk to Dataprise and clients during transitions.
Ensure timely and accurate invoicing.
Strive to enhance the department and organization by exhibiting ownership and exploring. opportunities that add value to job accomplishments.
Position Requirements:
3+ years of IT service transition and/or project management experience.
Experience with tools such as ConnectWise, IT Glue, Kaseya VSA, and Asana.
Basic understanding of networking, virtualization, servers, general IT, and IT managed services.
Proven leadership, management, analytical, problem-solving, and technical skills.
Demonstrated, proven, and polished "soft skills," including:
Diplomacy and the ability to navigate corporate environments
Self-confidence with the ability to influence others
Outstanding interpersonal, written, and oral communication skills
An aptitude for technology
Experience working in cross-functional teams.
Current PMP or ITIL Foundation certifications are strongly preferred.
Bachelor’s degree in a technical or business area preferred.
Commensurate experience working for a Managed Services Provider (MSP).
Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunities regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin, or sexual orientation. We are #DataprisePROUD!
Dataprise is an Equal Opportunity Employer.
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