Job Information
Jack Henry & Associates Technology Business Partner (BRM) in United States
Technology Business Partner (BRM)
General information
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JobID
14683
Position Level
Individual Contributor
Team
Information Technology
Working Time
Full-Time
Position Type
Regular
Travel Requirements
10%
Workplace Type
Remote
Description & Requirements
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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
We are seeking a Senior Technology Business Partner to join our growing Business Relationship Management (BRM) team within the Strategy and Planning department. This is a highly collaborative team responsible for ensuring optimal quality and value of our technical offerings to our associates, bridging the gap between business units/users and our enterprise IT operations, and maximizing the benefits of technology in the furtherance of our corporate business goals. This position will provide direct support primarily to the internal Jack Henry OutLink and Credit Union Solutions business partner groups and others as needed.
This position will be demanding and requires a strong self-starter mentality with effective time management skills and experience in a managed IT services environment. The current BRM team is made of two other relationship managers and a contributing director.
This position can be based to work out of any of our Jack Henry office locations or remote from any US location. Salary range for this position will be $75-140k, depending on candidate experience and geographic location.
What you'll be responsible for:
Represent business strategies and priorities to IT from the supported business partner(s).
Represent the vision and strategy of IT to the business
Works with internal stakeholders to align technology solutions with business strategies.
Demonstrates an in-depth knowledge of service catalog concepts.
Works with the business to develop requirements for IT related projects, including ROI and other metrics which support business value.
Works with IT to develop plans that support project requirements, potential solution design, and costing.
Track industry developments and apply knowledge to BRM discipline.
Work with business and IT to design and improve processes for maximum value.
Understand the trends and drivers for the financial services industry which impact business priorities.
Oversee and ensure resolution for escalated IT issues.
Participate in short and long term strategic planning sessions with the business.
Manage stakeholder satisfaction with all IT Services.
Engage with Service Owners to ensure effective delivery of IT services.
May perform other duties as assigned.
What you'll need to have:
Must have a minimum of 6 years in a professional enterprise technology environment.
Must have a minimum of 2 years’ experience with Financial Core Processing technology solutions.
Must have user or customer-facing experience in a technical role.
Demonstrated experience collaborating with executive leadership on business-specific objectives.
Must be able to travel up to 10% to attend meetings, training, and/or visits to other Jack Henry office locations.
What would be nice for you to have:
Bachelor’s Degree.
Ability to lead and drive critical technology efforts through collaborative communication efforts.
Ability to complete BRM Training and obtain BRMP certification.
Proven ability to lead implementation of Financial strategy deliverables.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.