Job Information
Jack Henry & Associates Senior Technical Business Analyst: Payments in United States
Senior Technical Business Analyst: Payments
General information
Press space or enter keys to toggle section visibility
JobID
14494
Position Level
Individual Contributor
Team
Information Technology
Working Time
Full-Time
Position Type
Regular
Travel Requirements
10%
Workplace Type
Remote
Description & Requirements
Press space or enter keys to toggle section visibility
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.
We have an exciting opportunity for a Senior Technical Business Analyst to join our growing PayCenter team. You will work with a team of talented product managers on requirements gathering, workflows, compliance, and documentation as we expand our products’ ability to work across multiple networks. You will also work closely with our development teams and other business units supporting these products. There will be ample opportunity to learn and grow in this position, particularly as our product suite continues to expand with regard to supporting payments through Zelle®, FedNow® and the RTP® Networks.
This position can be based to work out of any Jack Henry office or remotely from any US location. Salary range for this position is $75-105k, depending on candidate experience and geographic location.
What you’ll be responsible for:
Interacts with customers to gather system requirements.
Defines the system and functional requirements of the product.
Prepares business requirements and functional specifications.
Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.
May perform application, system and regression tests.
Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.
Works with quality assurance and programming teams to ensure changes are migrated into production correctly.
Interacts with technical teams to convey business requirements.
Works with industry research groups to prepare for product trends.
May assist less experienced peers.
May perform other job duties as assigned.
What you’ll need to have:
Minimum of 6 years of experience working in software or product development or implementation.
Minimum of 2 years in the financial, fintech, payments, and/or ecommerce industry.
Experience writing requirements and user stories.
Experience working in Agile/Scrum environments.
Ability to travel up to 10% to attend onsite implementations, training, meetings, and conferences.
What would be nice for you to have:
Bachelor’s Degree.
Experience with Azure and Visio.
Experience with Zelle, FedNow, or RTP.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.