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At Bob’s Discount Furniture, we are committed to growing nationwide and providing quality products at unbeatable prices. We employ 5,000 employees across our 170 retail locations. To keep up with the demands and growth of our business, our Distribution Centers are integral to the operation of supplying the products effectively across the market regions in the US. Currently, Bob’s supply chain includes 5 Distribution Center locations.

Job Title

Senior Operations Manager

Position Summary

The Senior Operations Manager is a highly visible role that will lead Operation and Department managers to ensure all targets are met while adapting to the changing job priorities. This position leads with a forward vision that involves strategic planning, problem solving, and key decision making based on data and experience. In partnership with the Director, the primary responsibility is the preparation for the multiple business cycles throughout the year. This is a growth role allowing the senior operations manager to lead the facility when the Director is not onsite.

The Senior Operations Manager must support our core values and foster a positive culture of growth for all employees, which includes development of managers and succession planning. The ability to work with a diversified workforce and maintain open communication on all policies and procedures are essential to a productive and quality workplace.

Duties include but are not limited to:

· Be the primary decision maker on the overall day to day operations by working closely with the operations managers

· Implement and enforce the warehouse operational policies and procedures regarding shipping, receiving and other operational areas as business dictates; recommend when necessary, changes in procedures

· Having a cross functional understanding of all areas of the facility

· Maintain budget and targeted expenses by reviewing the monthly P & L, Capex Expenditures and approving invoicing; drive continuous improvement to exceed budgeted P &L metrics; raise your own bar

· Writing performance reviews to foster continuous learning, growth and development and create succession plans to build depth on the bench

· Continuous review of building and shift structure as well as personnel changes are needed to ensure optimum utilization of staff

· Manage the staffing by hitting targeted goals, effective recruitment, training and development of all employees

· Connect with all partners within the supply chain – delivery, inventory control, stores, merchandising, HR, LP and others as required to support an efficient operation

· Meet customer commitments by focusing on quality and accuracy – minimizing damage of product

· On occasion or when necessary, assist in practical “hands-on” work in order to maintain moral and make sure work is accomplished in a timely manner

· Drive a culture of safety by following all safety policies and ensuring the team is maintaining the housekeeping standards by providing a clean, safe and organized work environment

· Being committed to support the business as needed through being able to work flexible hours, including holidays/weekends as well as perform additional duties as assigned

Knowledge, Skills and Abilities

· Multi-tasking in a fast-paced warehouse environment

· Must be a critical thinker who can analyze data and problem solve

· Strong communication skills including written, verbal and listening

· Ability to work under stressful conditions and adapt while making operational decisions

· Required to stand and walk 80% of the time in order to oversee the business

· Proficient in using a warehouse management system (WMS) – as well as Microsoft Outlook, Word and Excel

Desired Qualifications

· Preferred 6+ years of progressive leadership experience in a warehouse environment

· Some college/bachelor’s degree preferred

· Furniture or other big-ticket experience

· Strong computer skills

· Mathematical aptitude

Compensation

· Competitive annual salary of $110k based on experience

· Full Benefits

· Relocation package available

· Bonus Eligibility

· Paid Time Off including Birthday and Work Anniversary

· Employee Discounts

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!