Job Information
BT Hybrid Account Manager in United States
Hybrid Account Manager
Job Req ID: 34217
Posting Date: 13 Jun 2024
Function: Sales and Commercial
Unit: Business
Location:
Riverside Tower, Belfast (N.I), United Kingdom
Salary: Competitive with benefits
Closing Date: 21/06/2024
Location: Belfast
Why this job matters
As a self-motivated Account Manager, you should have excellent communication skills and the ability to build strong relationships with customers at all levels. You will understand your customers' business goals and priorities and have a solid knowledge of BT’s portfolio. As a key member of the account team, you will be responsible for forecasting, identifying, and converting sales opportunities into new contracts.
Your sales portfolio will include a range of areas, from managed solutions and CPE to professional services. You will need skills in sales support, costing and pricing, customer negotiation, and customer relationship management. As a proactive Account Manager, you will act as the main point of contact for customers, developing long-term relationships. You will be responsible for meeting personal revenue targets, closing contracts, and collaborating with colleagues and specialists to meet customer needs.
What you’ll be doing
•Understandcustomer needs and match solutions to their requirements.
• Handle higher value or complex opportunities, such as bundling products, in addition to traditional business opportunities.
•Responsiblefor outbound sales prospecting and identifying opportunities.
• Quickly build effective relationships with senior decision-makers.
• Maintain a wide network within the business and conduct senior presentations.
• Support other account managers as needed.
• Drive business growth for BT by closing contracts and monitoring margins as part of the account team.
• Identify and capitalize on opportunities for business growth.
• Meet personal revenue targets and customer satisfaction goals.
• Provide accurate and timely forecasting using Salesforce.
• Ensure contacts and opportunities are correctly logged in Salesforce.
The skills you’ll need
• Telco experience
• Proven sales experience
• Strong relationship management skills
• Effective stakeholder management
• Experience in customer satisfaction
• Relevant experience in hybrid-based selling and multi-product strategy delivery.
• Organised, resilient, with strong outbound calling skills to identify and close opportunities.
• Successful track record of meeting revenue and margin targets.
• Good knowledge of low to medium complexity products and services in core business areas.
• Understanding of the telecom market and competitive landscape
Benefits
• Competitive salary
• Up to 50% on target bonus
• BT Pension scheme
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop
Our working model
BT have moved to a hybrid working model - you can work from home certain parts of the week as per the SMART working model.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.