Job Information
Jack Henry & Associates Engineer III, Applications in United States
Engineer III, Applications
General information
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JobID
14425
Position Level
Individual Contributor
Team
Technology Solutions & Svcs
Working Time
Full-Time
Position Type
Regular
Workplace Type
Remote
Preferred Location
Remote
Description & Requirements
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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
This position can be worked remotely anywhere in the US. Working hours will be 1st shift 8am to 5pm CT -Friday thru Tuesday.
What you would be responsible for:
Checks out and approves operational quality of system equipment to ensure operational quality and performance of JHA software.
Performs remote customer work including design, installations, repairs, testing, and/or maintenance on technical products.
Instructs customers in the operation and maintenance of the system and JHA software.
Troubleshoots issues and will often work across product and organizational lines to achieve optimal resolution.
Serves as liaison between the company and customers.
Conveys customer feedback to technical design and engineering staff.
May provide ongoing application, network and security support including servers, firewalls, routers, active directories, etc.
May perform other job duties as assigned.
What you would need to have:
Minimum of five years of experience as a Window Server Administrator.
Experience with IIS Certificates.
Basic Networking Experience.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.