Job Information
IHG Restaurant Host in New Zealand
About us
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
Nestled within the stunning InterContinental Auckland, Advieh Restaurant and Bar offers a unique dining experience that blends local flavours with international finesse. Partnering with renowned Chef Gareth Stewart, our establishment is more than just a place to dine; it is a standalone destination cherished by locals and admired by international guests.
As the Restaurant Host, you will be the face of Advieh, setting the tone for an unforgettable dining experience from the moment guests walk through our doors. Your warmth, efficiency and attention to detail will ensure every guest feels welcomed and valued. When not greeting guests, you will support our Food and Beverage leadership team by overseeing various sections of the restaurant and stepping in wherever needed - whether it’s shaking a cocktail, making a coffee or helping with service during busy times.
Explore your journey ahead
Warmly greet and welcome guests upon arrival, ensuring a smooth and efficient seating process
Manage reservations and seating arrangements to optimise the dining experience and restaurant flow
Provide guests with menus and answer any initial questions they may have
Coordinate with the culinary and service team to ensure timely and accurate service
Assist with the supervision and training of restaurant staff
Support the Food and Beverage leadership team in maintaining high standards of service
Step in to assist with various tasks, such as preparing beverages or supporting the service team during peak times
Address guest concerns or complaints promptly and professionally, ensuring a positive resolution
Maintain a clean and organised host station and front-of-house area
What we expect from you
Previous experience in a similar role within a high-end restaurant or hospitality environment
Exceptional guest service skills with a friendly and approachable demeanor
Strong organisational skills and the ability to multitask in a fast-paced setting
Excellent communication and interpersonal skills
A passion for hospitality and a commitment to providing an unparalleled guest experience
Flexibility to work evenings, weekends, and holidays as needed
Valid New Zealand working rights.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.