Job Information
Manulife Director, Third Party Governance and Operational Resilience Lead, Asia in Hong Kong
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The opportunity
The Asia Third Party Risk & Governance Lead will be responsible for the oversight and coordination of third-party risk management in line with new policy being drafted to comply with OSFI B10 for Asia franchise across all business units. In this role, the person will assist multiple diverse business units across the functions and countries in managing third party inventory and risk management requirements to ensure compliance to Global Risk Policy.
Responsibilities
Lead cross functional regional team in line 1 to ensure compliance to third party policy. Creating Asia procedures outlining the development of third-party lifecycle assessment risk management program ensuring alignment with all applicable laws and regulatory guidance
Supervise and guide for inventory completion as well as risk assessment of all third-party relationships.
Guide team on best practices
Provide governance on third party inventory and ensure completeness.
Training and coaching of all appointed team members on third party assessment.
Sets governance and MIS processes for KPIs
Work in partnership with Segment and Global Stakeholders, such as Risk, IT, procurement, and distribution, to develop formal procedures needed.
Inventory Management and Support
Provide regular status updates on overall Asia Segment third party Program status to Asia risk and global committees.
Availability to work on ad hoc third party or other Risk & Control Projects deems a priority by the organization.
Interface with internal audit teams and regulatory representatives providing program adherence, emerging risks, roadmap and efficiency initiatives; key representative for third party program during exams and audits.
Work on Asia Operations BCP enhancements and Operational Resilience related requirement as needed by upcoming OSFI circulars. Be a lead for Asia Operations for these activities.
How will you create impact?
This role is critical for Asia to ensure compliance to regulatory requirements and expectations.
What motivates you?
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
Bachelor’s degree
Minimum of 10+ years’ experience working in corporate with Operations or risk management with knowledge of financial institutions.
Knowledge of applicable Financial Services Industry legislation, policies and best practices regarding usage and management of third parties
Ability to work in a global business setting.
Ability to work independently and as part of a team to complete assigned tasks within stated guidelines, deadlines with competing priorities.
Ability to analyze and organize large volumes of data.
Exceptional written, communication and presentation skills
Proven experience in stakeholder management with communication and partnership in regional, local business levels and external parties.
Leadership required to influence and lead team to achieve deadlines and to overcome/resolve unforeseen challenges.
Collaborative mindset with good influencing skills to a wide range of internal and external stakeholders
Experience in project management discipline, executing projects by developing execution and delivery plan, and effectively managing multiple stakeholders simultaneously.
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first cultureWe lead with our Values every day and bring them to life together.
Boundless opportunityWe create opportunities to learn and grow at every stage of your career.
Continuous innovationWe invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.
Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .