Job Information
Xerox POS Account Manager / Print Buyer (Fixed Term Contract) in United Kingdom
POS Account Manager / Print Buyer (Fixed Term Contract)
General Information
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Country
England
Department
Service Delivery
Date
Monday, June 10, 2024
Working time
Full-time
Ref#
20033444
Job Level
Individual Contributor
Job Type
Experienced
Job Field
Service Delivery
Seniority Level
Associate
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)
We are seeking POS Account Manager / Print Buyer on a 1 year Fixed Term Contract which has the opportunity to be extended depending on business needs, will act as a central point of contact for all client communication services requests. They will develop a comprehensive understanding of the client’s business and will implement strategies to improve the Xerox offering. The role will deliver a true communication services advisory role to the client, providing collaborative advice on all aspects of print production and any other applicable communication channels, and ensuring the off-site production teams are provided with comprehensive briefs and job instructions. They will develop relationships at both tactical, management and strategic levels and will oversee operational direction to deliver operational excellence.
As an Account Manager your main responsibilities will be:
Provide unique, creative, innovative, and value-added solutions through applicable communications channels.
To understand the client business environment and drivers, developing strong relationships with key team members in client organisation
To assist the client in formulating effective briefs
To ensure that Xerox delivers a service in line with our client business objectives
Ensure that all aspects of the SLA are achieved, and the appropriate MI is delivered in line with these.
To manage clients proactively and professionally, aiming to exceed their expectations wherever possible.
To effectively communicate client needs and business opportunities with the operational teams and actively participate in the process of developing practical solutions and devising strategies to best deliver on viable business opportunities.
To continuously review operating models to ensure that they continue to meet the client business needs
To ensure continuous improvement using best practice
As an Account Manager your skills and qualifications would include:
What we are looking for in you:
Print procurement experience, account management in Label manufacture, Point-of-Sale and Commercial Print production and strong project management skills
Excellent client facing and customer service skills, experience within a customer facing role and with the ability to engage at all levels
A proven track record in managing and delivering multi-channel campaigns
Excellent presentation skills
Strong skills in Excel, ability to manipulate data, utilise LOOKUPS and create pivot tables
A proven ability to build relationships and proactively develop new business opportunities
Experience of account / client development and revenue growth (organic development)
Commercially strong and numerate
Experience of collaborative workflow software and MI reporting
Ability to manage multiple tasks in a fast-moving environment
An organised individual with excellent attention to detail
A proven ability to articulate and deliver innovative and complex solutions
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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.