Job Information
Amazon RCO Manager II Investigations, RCO Manager II Investigations in Virtual, Spain
Description
Join one of the most important teams at Amazon and make a difference. The Registration & Compliance Operations Investigations team is charged with safeguarding all Amazon marketplaces to ensure long-term buyer satisfaction with their experiences. We achieve this through a combination of automated and manual investigations of the buyers and sellers on our marketplace.
Due to extensive growth we require additional Team Managers/Investigations Managers for our thriving Spain Office, to help manage one of the Operations teams in our rapidly expanding function.
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - ESP
Basic Qualifications
We seek a strong, self-driven leader with demonstrated ability to motivate, drive, manage and grow a fast paced operations team. This person should possess strong people and performance management skills, and have at least three years’ experience in an operational people management role.
She/he should also have a strong business acumen and be able to create, communicate and achieve a vision.
Substantial people management experience ideally within a fast paced, metric driven operations team.
Must possess exceptional and demonstrable operational, managerial, analytical, communication and interpersonal skills.
Advanced working knowledge of MS Office required (esp. MS Excel). Knowledge of SQL beneficial but not essential.
Must be self-motivated with good attention to detail, commercial awareness with sound judgement and decision making skills.
Have a proven ability to drive and motivate staff.
Preferred Qualifications
Candidates with experience working within the fraud / risk management domain preferred
Educated to Bachelor degree level desirable
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