Job Information
CAE USA INC Customer Support Engineer in Veszprem, Hungary
Role and Responsibilities
This position is at CAE Healthcare, a division of Madison Industries.
Ügyféltámogató mérnökeink magas szintű IT-, hálózati- és termék-ismeretük révén hatékonyan, akár perceken belül képesen a hibák elhárítására. Otthonosan mozognak Linux környezetben és angol nyelven a világ számos tájáról bejelentkező ügyfelekkel, kollégákkal proaktívan oldanak meg problémákat. Téged keresünk, ha szívesen dolgozol nemzetközi csapatban, változatos, motiváló feladatokat keresel és kreatívan oldasz meg összerett problémákat.
Az egyik legizgalmasabb informatikai kihívás, a szimulációs technológia területén töretlenül fejlődünk, jelenleg több, mint 700 egyetemmel, tanulókórházzal állunk kapcsolatban, és ügyfeleink között végtelenül széles a paletta.
Néhány ok, amiért szeretünk a CAE-nál dolgozni!
Az orvos- és nővérképzés megújításában veszünk részt
Világszinten első oktatási szimulációs szoftvert fejlesztünk, támogatunk, üzemeltetünk
Multinacionális háttérrel egy összetartó, lelkes csapat tagjai vagyunk Magyarországon
Amit ehhez biztosítani tudunk:
Kihívásokkal teli feladatok az egészségügyhöz kapcsolódó szimulációs szoftverek területén
Lehetőség a saját ötleteid megvalósítására
Hosszú távú fejlődés
Csatlakozz csapatunkhoz Ügyféltámogató mérnök munkakörbe! Hogyan működünk? 11 fős ügyféltámogató csapatunk szimulációs termékeink telepítésekor, beüzemelésekor, ill. komplexebb hibajelenségek feltárásakor segíti ügyfeleinket. Az ügyféltámogató infrastruktúra, szerverpark üzemeltetése is az ő feladatuk.
Mivel/Hogyan dolgozunk?
- Munkánkhoz használt szoftverek: Jira, Salseforce, Confluence
Feladatok: · A vállalat által készített alkalmazások üzemeltetése Linux/Unix platformon, beleértve a telepítést, karbantartást, adminisztrációt és konfigurálást · Ügyféltámogató rendszerek üzemeltetése (Level 2-3 feladatok) · Aktív részvétel gondolkodást igénylő, mélyebb rétegekben lévő, rendszerszintű problémák felkutatásában és megoldásában · Mentorálásban, belső tudásátadásban aktív részvétel
Szakmai ismeret:
1-3 év tapasztalat alkalmazások Linux rendszeren történő telepítésében és üzemeltetésében
Hálózati ismeretek (TCP/IP)
Angol nyelv középszintű ismerete
Elvárások: · Ügyfél orientált szemléletmód · Pro-aktivitás
Előny :
Szkriptelési tapasztalat (Bash)
Szakirányú felsőfokú végzettség
Amint nyújtunk a versenyképes fizetés mellé:
Lapos szervezeti hierarchia, összertató csapat
Részben otthoni munkavégzés (heti 3 nap a veszprémi irodában)
Korlátlan szabadságnapok
Extra apaszabadság (max 40 nap)
Nemzetközi projektekben való részvétel
Hozzáférés többezer online kurzushoz a LinkedIn Learning felületén
Ingyenes Online nyelvoktatás
SzÉP-kártya juttatás: havi nettó 30.000,-
Kiemelt munkába-járási támogatás (40 Ft/km)
Ingyenes parkoló
Irodánk könnyen megközelíthető a város bármely pontjáról - járhatsz akár biciklivel is (tároló, zuhanyzó biztosított)
Munkavégzés helye: hibrid (heti 3 nap a veszpérmi irodában)
Pozíció jellege: teljes munkaidős
Köszönjük minden pályázó érdeklődését. Azonban csak azokkal vesszük fel a kapcsolatot, akiknek a háttere és tapasztalata megfelel a szerepkör követelményeinek
This position is at CAE Healthcare, a division of Madison Industries.
Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us!
Our Customer Support Engineer team’s high level of IT, network and product knowledge ensures that they can resolve issues efficiently – sometimes within a few minutes. They are at home in a Linux environment and proactively solve problems in English with clients and colleagues from all over the world. We're looking for you if you enjoy working in an international team, are looking for varied, motivating tasks and are creative in solving complex problems.
In one of the most exciting IT challenges, simulation technology, we are growing steadily, currently working with more than 700 universities and teaching hospitals, and our client base is endless.
Here are a few reasons why we love working at CAE!
We are involved in the renewal of medical and nursing education
Developing, operating and supporting the world's leading educational simulation software
We are part of a cohesive, enthusiastic team in Hungary with a multinational background
What we can provide:
Challenging tasks in the field of health simulation software
Opportunities to implement your own ideas
Long-term development
Join our team in Customer Support Engineer position! How do we work?
Our 11 member Customer Support Engineer team supports our customers during the installation and implementation of our simulation products, and in instances where a more complex issue requires in-depth investigation. The operation of our customer support infrastructure and our server park is also their task.
What conditions do we work?
· Softwares we used for our work: Jira, Salseforce, Confluence Your Role & Main Responsibilities:
Operating company applications on Linux/Unix platform, including installation, maintenance, administration and configuration
Operating customer support systems (Level 2-3 tasks)
Actively participate in the identification and resolution of system-level problems that require deep thinking
Active participation in mentoring, internal knowledge transfer
Professional Skills:
1-3 years of experience installing and operating applications on Linux
Networking skills (TCP/IP)
Intermediate knowledge of English
Job Requirement: · Customer-oriented approach · Pro-activity Advantages
Scripting experience (Bash)
BSc education specialised in IT
What we offer beyond competitive salary:
Flat organizational hierarchy, cohesive team
Partly remote work opportunity is available (3 office day per a week)
Extra holidays without limited
Extra parental leave (max 40 days)
Take part in international projects
Access to thousands of online courses on LinkedIn Learning
Free online language courses
SzÉP-kártya benefit: net 30.000,- per month
Additional travel allowance (40 Ft/km)
Free parking
Easy access to our office from anywhere in the city - you can even ride your bike (storage, showers provided)
Location: hybrid (3 office day in Veszprém per a week)
Employment: full time
Thank you all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
#nowhiring #simulation #medicalsimulation #healthcaresimulation #healthcare #makinghealthcaresafer #madisonindustries
Guidelines on the protection of personal information relating to applicants for employment with CAE Inc. and its affiliated organizations or corporations
At CAE, protecting your privacy is very important to us. As part of its commitment to conduct its business with the highest ethical standards, CAE adopted the following Privacy Guidelines to ensure that all personal information collected, used, stored or disclosed by CAE and its affiliated organizations or corporations, in the course of its selection and recruitment process, is managed in compliance with the applicable legislation regarding the protection of personal information.
These Privacy Guidelines apply to all applicants for employment with CAE. It pertains to the protection of personal information including, but not limited to, your name, postal and email addresses, telephone number(s), and all information contained in the submitted employment application form. If you apply to a position at CAE Healthcare, a division of Madison Industries, your personal information will be processed following Madison Industries privacy policy, which is available here Madison Industries - Privacy and Terms of Use (https://madison.net/privacy-and-terms-of-use/) .
Questions and Complaint process
If you have comments about our Privacy Guidelines, you may contact our Privacy Officer at the following postal address: Privacy Officer, c/o Human Resources, CAE, 8585 Côte-de-Liesse, Saint-Laurent, Québec, Canada, H4T 1G6, unless a handicap or a sensory disability prevents you from using this means of communication. In that case, please contact our Privacy Officer at the following telephone number (514) 341-6780 who will assist you in withdrawing or modifying your consent. Questions regarding the selection and recruitment process should be directed to carriere@cae.com.
If you are not satisfied with, or you wish to submit comments concerning, our Privacy Guidelines or its application by CAE, you may convey your concerns, suggestions or complaints to our Privacy Officer who will deal with the matter. CAE reserves the right to amend or update these terms.
I understand that CAE Inc. is collecting personal information to process applications on behalf of CAE Healthcare, a division of Madison Industries. As a result, information may be shared with CAE Healthcare and Madison Industries at any time following the submission of the application. For more information on Madison Industries privacy practices, please consult their privacy policy available here Madison Industries - Privacy and Terms of Use (https://madison.net/privacy-and-terms-of-use/) .
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.