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Cleveland Clinic Lead Patient Transporter in Vero Beach, Florida

Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida's Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.

As Lead Patient Transporter, you will:

  • Act as a technical resource for team members.

  • Collaborate with management to achieve the organizational goals.

  • Facilitate departmental goals for team members and Supervisors.

  • Perform a variety of activities related to the transportation of patients and equipment.

The ideal future caregiver is someone who:

  • Has experience as a Patient Transporter.

  • Thrives on providing exceptional customer service.

  • Demonstrates strong communication skills and a great attitude.

  • Comes to work every day with the willingness to help and assist patients, visitors and fellow caregivers.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

  • Monitors employees in daily operations.

  • Provides orientation, education and training for new hires.

  • Develops effective team environment. Encourages and supports morale building activities and positive attitudes.

  • Communicates with employees and provides orientation on policies. Analyzes workflow and procedures.

  • Identifies opportunities to improve productivity, quality and effectiveness of processes.

  • Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds as requested to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment. With assistance, transfers patients to or from beds, wheelchairs or stretchers as needed.

  • Transports patients to hospital lobby and open doors during the patient discharge process.

  • Approaches, greets and offers assistance and direction to patients and visitors in the hospital environment.

  • Communicates to nursing personnel, clinician, technician or receptionist of patient's arrival and departure.

  • Verifies correct patient identification by comparing information from pager to patient wristband; obtains correct medical chart; verifies proper mode of transportation and confirms standard precautions.

  • Disinfects and maintains par levels of equipment throughout the hospital.

  • Identifies malfunctioning ambulatory equipment and reports to appropriate department for repair or replacement.

  • Rounds throughout the hospital environment for departmental equipment and delivers to the appropriate staging area.

  • Collects pertinent information and reports patient complaints to the appropriate clinician/Supervisor/Manager.

Education:

  • High School diploma or GED.

  • Associate's degree preferred.

Certifications:

  • Basic Life Support (BLS) through American Heart Association (AHA)

Complexity of Work:

  • Requires organizational, decisive judgment, problem solving, communications, good customer service skills and the ability to work with minimal supervision.

  • Must be able to handle multiple tasks, be able to work in a stressful environment and take appropriate actions as needed.

Work Experience:

  • A minimum of one to two years of experience as a Patient Transporter in a medical setting or experience in a hospital setting with patient through-put systems.

  • An Associate's degree may offset the experience requirement. After selection and placement, requires three months on-the-job training and orientation to learn multiple hospital and clinic locations, special procedures and patient emergency and safety procedures, proper body mechanics necessary to safely move patients.

  • Successfully complete training in the applicable Patient Transport software application within 30 days. This includes Patient Transport and Reporting module.

Physical Requirements:

  • Requires handling of patients, manual and finger dexterity and eye/hand coordination.

  • Requires normal or corrected vision and hearing to normal range.

  • Requires working with some exposure to communicable disease.

  • Successful completion of body mechanics training within 30 days of hire.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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