Job Information
State of Vermont Motor Vehicle Direct Client Service Specialist I - Temporary in Various, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1163771
Overview
The Motor Vehicle Direct Client Service Specialist will interact with a diverse population to process various motor vehicle related transactions in a high traffic, fast paced, office while maintaining excellent customer service. Work involves reviewing, verifying, and processing applications from customers for vehicle registrations or licensing, titles, tax payments, driver licenses/permits, non-driver identification cards, parking placards, plates, etc. The position will perform various types of monetary transactions while maintaining accuracy, control, and minimal errors. This is a full-time position and work will take place within the Rutland DMV office. It is anticipated that this position will work up to 40 hours per week.\ \ As of July 14, 2024, the step 1 rate for pay grade 19 will be \$21.32 per hour.
Environmental Factors
Incumbents must be able to work quickly and accurately under pressure before the public eye and from telephone inquiries. Due to significant public contact exposure to contagious illnesses is a daily risk. Incumbents must be able to multi-task and prioritize unpredictable workloads. Employees must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money. Within the office setting, normal workplace conditions prevail. Occasional trips outdoors when verifying vehicle identification numbers. Incumbents must be able to perform several job duties within several different units possibly in the same day. The incumbent must be able to travel to other offices with minimal notice to assist when staffing shortages occur and various scheduled hours. Private means of transportation may be required. Overtime work may be required.