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Port of Vancouver Senior Business Analyst - Business Transformation Office (Systems) in Vancouver, British Columbia

JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT.

The Vancouver Fraser Port Authority is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada’s largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada’s trade objectives on behalf of all Canadians, ensuring the safe movement of goods through the Port of Vancouver while protecting the environment and considering local communities.

As an organization with a significant impact on communities and businesses across Canada, the Vancouver Fraser Port Authority is dedicated to diversity, inclusion, and sustainability. We strive to create a workplace that mirrors the richness of our community, empowering all employees to achieve their full potential.

The senior business analyst - BTO assumes a critical role in the efficient planning and execution of project deliverables by spearheading senior level, complex and multifaceted business analysis activities for system implementation, transformative or optimization initiatives. Employing comprehensive business analysis, proficient requirements management, and user acceptance and adoption techniques, the senior business analyst champions the business perspective throughout the project lifecycle. Ensuring the harmonization of business objectives, processes, system solutions, and data management practices, the incumbent demonstrates expertise in managing client expectations, skillfully eliciting needs and knowledge, analyzing, specifying, and validating requirements and constraints. The senior business analyst furthers project management by facilitating effective collaboration across diverse teams, advising the project manager with substantiated analysis in proactively addressing challenges and identifying project risks. This position leads and delivers analysis endeavors on intricate projects, contributing to the continuous improvement of business analysis practice and to mentoring fellow business analysts.

What you do:

Requirements Management

  • Develop detailed artifacts and specificationsthat cover scoping, options, estimates, functional requirements, and useracceptance testing for complex initiatives, guaranteeing alignment withbusiness needs

  • Engage with stakeholders at all levels toelicit requirements, assess feasibility, and conduct scenario assessments forselection and design decisions, fostering inclusive and informed planningprocesses

  • Select, adopt, and adapt the most suitablerequirements elicitation and testing methods, tools, and techniques to ensurerigorous analysis and accurate results

  • Lead collection, analysis, and cleanup ofdata for mapping and migration, ensuring data integrity and usability forbusiness operations

  • Play a key role in solution design from afunctional perspective, ensuring solutions meet business requirements andcontribute to the selection process

Project Management

  • Lead business analysis-relatedproblem-solving efforts, providing substantiated recommendations withcomprehensive analysis, indicators, artifacts, and solutions to the projectmanager in addressing project challenges

  • Identify potential risks through detailedanalysis, aiding in the development of mitigation strategies with the project manager

  • Produce user guides and training materials tofacilitate user adoption and improve customer service, tailored for variousaudiences

  • Deliver findings and analysis in clear,concise, and adaptable formats for all stakeholders, utilizing written, visual,and verbal communication methods

  • Establish clear requirements baselines withprioritization and ensure strict adherence to change control procedures,documenting and communicating any requirement changes to minimize impact onproject progress and objectives

  • Engage in project closure and lessons-learnedactivities to validate solutions with the business stakeholders, ensuringdelivery aligns with business needs and identifying opportunities forcontinuous improvement

What youbring:

  • Bachelor's Degree in an acceptable field ofstudy, preferably in computer science, management information systems orbusiness administration

  • Formal education and certification such asthe Certified Business Analysis Professional (CBAP) or equivalent, highlypreferred

  • Minimum five (5) years of direct, recent, andprogressive demonstrable experience in business analysis, showcasing a proventrack record of requirements elicitation and management

  • Demonstrated experience in successfullydelivering business analysis for a minimum of 5 full lifecycle systemsimplementation projects. Proficient knowledge of business analysis per IIBABABOK Guide. knowledge with Project Management according to PMBOK standards

  • Must have prior experience in requirementsmanagement for complex systems implementation projects, preferably commercially-off-the-shelfsolutions (COTS). Experience in implementing COTS solutions for enterprisefunctions such as HR, contract management, contract stakeholder engagement and realestate management using both predictive (plan-driven) and adaptive(iterative/agile) approaches

  • Experience and proficient in various methodsfor business process analysis, including creating models, writing test plansand test cases, writing functional requirement specifications supported byvarious methods such as user stories, system stories, wireframes, entityrelationship diagrams (ERD), and system context diagrams

  • Thorough understanding of Process Improvementmethodologies such as Agile, Six Sigma, BPMN, and RUP

  • Intermediate level of proficiency with Excel,Jira, ServiceNow, PowerPoint, SharePoint, and diagraming applications

  • Excellent verbal, written, and interpersonalcommunication skills. Ability to communicate technically and non-technically todiverse audience

  • Ability to create impactful presentations andproject artifacts

  • Talent for translating detailed informationinto visual summaries for presentations and comprehensive project artifacts

  • Effectively applies techniques of analysis asa key strength, involving the selection and use of appropriate analytical andvisual models at Enterprise, Business, Software, and Information levels

What we offer:

  • Market-competitive base salaries and variableincentive plan

  • Generous and inclusive benefits offeringincluding retirement benefits plan

  • Earned time off program

  • Paid vacation and personal care leave

  • Learning, development, and advancementopportunities

  • Onsite gym with towel service in a nationallandmark in the heart of Vancouver’s waterfront

  • Friendly, unique, and respectful workplace

Location: Vancouver, Canada

Job type: Bargaining Unit, Full-Time, Permanent, Hybrid

Working environment: Normal office conditions.

Marine Transportation Security Clearance

The incumbent may be required to obtain and maintain a valid marine transportation security clearance as this position is required to access restricted areas/information as defined by the marine transportation security regulations.

This is Canadian-based employment, and it is expected that all employeesmaintain legal entitlement to work in Canada. Applicants selected to moveforward in the hiring process may be subject to background checks, includingbut not limited to criminal record, credit, and/or reference checks.

At the Vancouver Fraser Port Authority, we are dedicated toemployment equity and a workplace reflective of the diversity of our portcommunity. We welcome applications from all qualified candidates includingwomen, persons with disabilities, Indigenous peoples, and members of visibleminorities. Reasonable accommodation can be provided in the selection processand while working with the port authority. If you require support applying toour openings, please contact us at careers@portvancouver.com.

We recognize and acknowledge that we are located on the traditional territoriesof the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ(Tsleil-Waututh) Nations. To learn more about our indigenous relations andcommitment to reconciliation, please visit our website (https://www.portvancouver.com/community/indigenous-relations/) .

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