Job Information
Adecco US, Inc. Account Maintenance Specialist Tulsa OK in Tulsa, Oklahoma
Job Summary:
We are seeking a detail-oriented Account Maintenance Specialist to support our customer account management processes. This role is responsible for handling account matching, customer setup, data governance, and maintaining data integrity across multiple systems. The ideal candidate will have experience in data management, ERP systems, and CRM platforms while ensuring accuracy and compliance in customer account records.
Key Responsibilities:
Manage direct and indirect account matching to create a single customer profile within the account master system.
Process Customer Change Requests and New Customer setups within multiple ERP and CRM platforms.
Analyze and update customer master data to ensure accuracy and eliminate duplication.
Oversee data governance and maintain data integrity across 12+ internal systems.
Research and update customer addresses from returned mailings and information requests.
Collaborate with internal Divisional and Corporate associates to improve customer system processes.
Contribute to continuous improvement initiatives by providing input on data quality enhancements.
Participate in team projects and special assignments as needed.
Maintain a general understanding of company product lines to support customer data needs.
Utilize and navigate multiple systems, including CIM360, Salesforce.com, OBIEE, AX, MoveX, AS400, SAP, and Zuora.
Qualifications & Skills:
Experience with customer data management, ERP systems, and CRM platforms.
Strong analytical skills with the ability to identify and resolve data discrepancies.
Detail-oriented with strong organizational and problem-solving skills.
Ability to work collaboratively with cross-functional teams.
Proficiency in Microsoft Office Suite and data management tools.
Previous experience in data governance, account maintenance, or customer service is a plus.
Why Join Us?
Opportunity to work with cutting-edge technology in customer data management.
Collaborative and supportive work environment.
Career development and continuous learning opportunities.
Competitive compensation and benefits package.
If you are passionate about data accuracy, process improvement, and customer account management, we encourage you to apply!
Apply Now!
Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance