Job Information
Caterpillar, Inc. Human Resources Operations Specialist in Tullamarine, Australia
Career Area:
Human Resources
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar currently has an opportunity for a Human Resources Operations Specialist to join the team at the Melbourne Distribution Centre located in Tullamarine.
Reporting to the Senior Human Resources Manager, this role supports the business by executing HR customer service and higher complexity administrative duties.
Some of the key responsibilities include;
Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
Provides an excellent service experience when executing employee-facing processes.
Coordinates Reward and Recognition programs and other engagements activities
Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities.
Supports the maintenance of a HR Operations knowledge database and the gathering and reporting of HR operational metrics.
Key skills requirements for this role include;
Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.Level Working Knowledge:
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations.
HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organisation's and industry's standards, procedures and policies regarding human resources management.
Human Resources Consulting: Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives.
Human Resources Operations: Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly.
Qualifications / Experience
The position typically requires a college or university degree or equivalent experience. Good human relations and effective communications skills are required to develop a cooperative work relationship with others inside and outside of department. The ability to maintain confidentiality is essential.
Minimum of 1-2 years experience working in a similar HR role
Additional Information
On-site HR role
Must have full working rights in Australia
Working knowledge of Logisitics would be highly desirable
Prior HR job-related experience, preferably within a global organisation
Exceptional communication skills, time management and attention to
Posting Dates:
July 4, 2024 - July 18, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.