Job Information
Ford Motor Company Product Manager, Communications in Trenton, New Jersey
With a career on the Ford Communications team, you can bring the message of our exciting innovations to the world! You’ll help build and protect our global reputation, build stakeholder trust, and further our mission of becoming the world’s most trusted mobility company. You’ll be part of a dedicated organization delivering best-in-class, high-impact communications programs that support our innovations, industry leadership, and commitment to social responsibility.
In this position…
We are seeking a Product Manager to oversee and enhance the digital presence of Ford From the Road (external owned channel) and @ Ford (internal communications channel). This role is responsible for creating and executing a best-in-class UX strategy that ensures Ford’s storytelling is engaging, user-friendly, and aligned with the company’s vision.
As Product Manager, you will be responsible for developing and executing the strategy for the company’s primary internal and external communications channels, ensuring seamless and effective information flow across teams and to the relevant stakeholders. You will oversee the management and optimization of From the Road and @Ford.
Collaborating closely with cross-functional teams, including Communications, IT, HR, marketing, and brand, you will gather requirements, prioritize feature development, and drive enhancements that improve user engagement and operational efficiency. You will analyze performance metrics, implement best practices, and stay ahead of industry trends to continuously refine communication strategies. Additionally, you will align these initiatives with business goals, ensuring transparency, consistency, and impact.
What you'll do…
Lead UX strategy and execution for Ford Communications’ owned channels, ensuring a seamless and engaging experience for users.
Develop, manage, and optimize content distribution and ensure that digital experiences across owned channels are compelling, innovative, and aligned with Ford’s brand.
Collaborate cross-functionally with creative teams, content producers, IT developers, and key stakeholders to deliver an optimal user experience.
Implement user research and analytics from the Communications strategy and insights team to measure effectiveness and inform continuous improvements.
Ensure consistency in UX design across internal and external channels, maintaining Ford’s brand voice and visual identity.
Manage and optimize workflows for content production and channels updates.
Apply the learnings from the UX journey for From the Road to @Ford and create one cohesive ecosystem.
Stay ahead of industry trends and best practices in UX, digital storytelling, software, and multimedia content distribution.
You'll have…
10+ years of experience in digital experience design, multimedia content production, or communications strategy.
Proven ability to produce and manage multimedia content for global communications initiatives.
Strong background in UX/UI design principles, content strategy, and digital storytelling.
Experience leading and collaborating with creative teams, developers, and business stakeholders.
Deep understanding of employee and corporate communications best practices.
Familiarity with video production, live event production, and interactive media. Quick turn video post-production may be required, so familiarity with Adobe Creative Suite and Figma is important. Coordination and content creation for live event productions a plus.
Strong project management skills with the ability to balance multiple initiatives.
Knowledge of content management systems (including Adobe Experience Manager and frame.io), analytics tools, and emerging digital technologies.
Experience working in large corporations or global brands is a plus.
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8.
For more information on salary and benefits, click here: https://fordcareers.co/GSRnon-HTHD (https://urldefense.com/v3/__https:/fordcareers.co/GSRnon-HTHD__;!!N_LtwI-RPugbI9wg0dJn!FUTmKovXoCtMXpohnfzs_ANVmdrCYXKMIK2ayVHg4ShkEWWjFUIdhw1rPsBBEjNcNcGnatPQrUSx1as$)
This position is a range of salary grades 6-8
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Requisition ID : 42607