Job Information
TD Bank TDS Compliance Technology Engineer in Toronto, Ontario
Work Location :
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
This Communications Surveillance Technology role is focused on designing, developing, managing, and providing technical support for the Electronic Communications Surveillance systems used by Compliance at TD Securities. These systems review employee communications to mitigate reputational and regulatory risk to the firm. The Compliance Surveillance Technology team works closely with other teams within Compliance, Legal and Information technology. Team members have the opportunity to work on the latest in surveillance technologies, participate in firm wide initiatives, and contribute to the business's success.
Job Description
KEY ACCOUNTABILITIES
CUSTOMER
Leverage deep technology expertise in communication surveillance to deliver and ensure that the various technologies, tools, processes, and documentation required are available to effectively execute on the businesses monitoring objectives and regulatory mandates.
Execute on the Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across all related technologies and systems.
Ensure operationally that the solutions integrate with the appropriate enterprise-based tools and processes as part of automated/self-serve Application, Platform, or Infrastructure releases.
Work with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areas.
Act as the expert or lead innovator and agent of change for the programs and services under management.
Work with other teams to implement best practices for engineering and management.
Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications.
Identify and effectively manage stakeholder engagement and impacts across the enterprise.
Interpret client needs, assess engineering related requirements, and identify solutions to non-standard requests.
SHAREHOLDER
Apply best practices and knowledge of internal / external business issues to improve products or services.
Monitor and control costs within own work.
May interact with governance and control groups, (e.g., regulatory / operational risk, compliance, and audit) to provide subject matter expertise and consult on risk issues / items related to Engineering technology and tools.
May develop and/or contribute to negotiations of third-party contracts/agreements.
Maintain knowledge and understanding of external development, engineering and emerging solutions, market conditions and their impact.
Proactively identify emerging technologies and innovative solutions for building more robust Communication Surveillance solutions.
EMPLOYEE / TEAM
Continuously enhance knowledge/expertise and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective client solutions.
Prioritize and manage own workload in order to deliver quality results and meet timelines.
Support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer with senior management, the team, other technical areas, and business units.
Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services.
Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the business unit and/or team.
BREADTH & DEPTH
Provide ongoing support to end-users to ensure the successful adoption and their efficiency.
Configure applications to meet requirements and ensure data quality and completeness.
Train end-users on how to use the applications interpret the data generated.
Liaise with other business and technology teams to assess and assign risk and follow up on issues identified during review of communications.
In-depth knowledge of data strategy, governance, and integration principals.
Prepare metrics and reporting related to the applicability and effectiveness of the program.
Ensure that Service Level Agreements (SLAs) are being maintained.
Familiarity with Behavox, Smarsh, Global Relay, Theta Lake, and Mobius vendor solutions.
Troubleshoots problems using tools and routine procedures; escalates as appropriate.
Executes scheduled maintenance routines in accordance with standard procedures.
Documents procedures, architectural blueprints, and testing methodologies.
Basic cybersecurity knowledge.
EDUCATION & EXPERIENCE & HOURS
University or post-graduate technical degree. (e.g., computer science, engineering).
3+ years relevant Communication Surveillance experience at a Large Global Bank
Experience with cloud technologies and architectures.
Experience with the various electronic communication platforms and data types.
Experience with analytical concepts (e.g., Databases, Indexes, Lexicons, Scenarios, and Models)
Experience in doing minor scripting a plus on data types and interfaces (e.g., XML, CSV, EML, API)
#LI-Hybrid
Who We Are
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement:
N/A.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.