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Job Information
Manulife Senior Full Stack Engineer/Site Reliability Engineer (Identity / Access Management) in Toronto, Ontario
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Do you want to be part of a team that redefines how we get work done? We are changing the way we develop, and we want you to be part of it! We are growing, with the mandate to power world-class customer and employee experiences through software and engineering skills.
The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to solve critical problems for the future of the business, which is why we need you.
We are seeking a self-motivated Senior Full Stack Developer in our Identity and Access Management space , who is looking to learn and grow in Site Reliability Engineering role , obsessed with delivering value, is forward-thinking, and excited to see the successful implementation of the products delivered.
As the Senior Full Stack Developer, you will:
Responsibilities:
Monitor system availability and ensure overall system health, with a focus on minimizing downtime and customer impact
Develop and maintain CI/CD pipelines to enable efficient software deployment, testing, and management, aiming for continuous integration and delivery
Implement standard methodologies for code reviews, automated testing, and continuous integration to ensure software quality and reliability
Collaborate with multi-functional teams to streamline software delivery, accelerate time-to-market, and drive business value through high-quality releases
Identify and address performance bottlenecks to optimize system performance and resource utilization
Serve as the primary point of contact for incident response and resolution, ensuring system availability and reliability through effective problem solving
Engineer solutions for scalability, fault tolerance, and disaster recovery in a distributed application environment
Use performance data to fine-tune system configurations, conduct capacity planning, and proactively address issues impacting system reliability and performance
Advocate for the adoption of SRE practices, including infrastructure as code and automated testing, to improve software reliability, deployment frequency, and time to market
Automate routine operational tasks and workflows using scripting and configuration management tools to ensure consistent and reliable system operations
Collaborate with partners to establish and prioritize service-level objectives (SLOs), define and measure service-level indicators (SLIs), and implement error budgets to ensure alignment between feature development and reliability goals defined by SLOs
You will bring and continuously build upon the following skills:
5+ years Full Stack experience
React and NodeJS experience
Automation testing
Experience improving release process
Experience developing and maintaining CI/CD pipelines
An entrepreneurial spirit and comfort working within a rapidly changing startup environment, with a passion for driving cultural and technological change within an enterprise setting
Familiarity with Agile, DevOps principles, test-driven development, continuous integration, and other Software Engineering best practices to accelerate the delivery and quality of new features
Eagerness to learn emerging technologies and understand their potential impact on future developments
A capacity for constant learning from both success and failure, remaining open to change and continuous improvement
Excellent organizational and problem-solving abilities, enabling effective management through the creative process
Strong verbal and written communication skills, with the ability to effectively articulate technical vision, possibilities, and outcomes to engineering leadership
5 or more years of experience working in or leading sophisticated enterprise implementations, with a proven track record of successful delivery and support for large-scale, distributed software applications in a production environment
Last year Manulife / John Hancock spent over $1 billion on technology. You will be working with:
Languages such as JavaScript, TypeScript, NodeJS, React, HTML5, CSS3, Java and/or similar technologies
AKS and other components supporting a highly automated global engineering platform
Open source! As we accelerate our delivery of world-class experiences, we know embracing open-source technologies will help us get there. Any experience with open source is very attractive to us!
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first cultureWe lead with our Values every day and bring them to life together.
Boundless opportunityWe create opportunities to learn and grow at every stage of your career.
Continuous innovationWe invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.
Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Waterloo, Ontario
Salary range is expected to be between
$92,190.00 CAD - $171,210.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.