Job Information
Diageo Account Manager - DFASS & Canada in Toronto, Canada
Job Description :
Account Manager - DFASS & Canada
About Diageo
With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. Join us and you’ll collaborate, explore, and innovate. Challenge and be challenged. Together with passionate people from all over the world, you’ll build brands consumers love.
We value each other and celebrate different perspectives. In our inclusive culture, you’ll have the backing you need to test new ideas and learn from them. Harness your passion and desire to grow as you make your mark. Let’s unlock a brighter, more exciting future together.
About the Function:
Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.
We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.
About the role:
The role offers you the opportunity to work in an international team, experiencing the diversity that is the GT business. Operating in a diverse, dynamic environment, this role functions across a multi-country, multi-currency and multiple time zonal setting, serving a wide diversity of customers and operating in a complex mix of regulatory environments.
Purpose of role:
This key account management role oversees our Duty Free business in Canada including over 30 border stores and key global airports like YYZ, YVR, YUL. Additionally you will be responsible for iShoppes a key retail partner in the US who operate across IAH, JFK and the Diplomatic Channel. You role will require delivery of our AOP & ensuring the long-term sustainability of the business through strong customer management and relationships that deliver growth and profitability for both Diageo and the customers. This role will be based in our Miami, Florida office or Toronto, Ontario office.
Role Responsibilities :
Understand what creates value for customers and deliver on it
Sets guidelines and manages the governance of trade terms execution, accountable for sales driver audit and assessment for effectiveness of spend.
Is instrumental in feeding back insights and understanding to the regional teams through effective M&E and work with CP&A team, Finance teams (CFA’s) and Customer Marketing
Manages and executes customer plans that deliver long term sustainable growth for Diageo and our customers
Develops and delivers with the team the Joined-Up Business Plans and directs the effective deployment of our Trade Investments to maximize value.
Accountable for planning and evaluation (Pre-Post M&E) of all trade investment, including the governance of promotional investment and execution to global guidelines.
Delivers customer specific insights into the annual Diageo business planning process
Drive Sales Execution
Owns the full Diageo relationship in their specific location and is the local expert
Implements and executes sales plans to deliver the annual NSV, GM & share target by location.
Deliver the required local sales measures as per the agreed scorecard – specific execution on distribution, space, promo, activation, category & innovation
Local coaching and development of the 3rd party brand ambassadors ensuring the optimum deployment, working hours, priorities & targets
Key contact for execution agencies leading them through execution from start to finish
Experience / skills required:
5 years of Commercial & Customer Marketing experience with at least 2 year on sales field roles
Key Account management experience, including complex and difficult negotiations
Proven ability in developing and implementing strategy, solving complex problems and effective decision making.
Inspiring a multifunctional sales and bringing the team on a journey to success
Excellent understanding of P&L management
Lean in to our “dial up behaviors” and core values
Be externally curious
Collaborate efficiently
Experiment and learn
Act decisively
Primary Location:
Miami, Florida, USA
Toronto, Ontario, Canada
Flexible Working Statement:
Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one. Please let us know if you require any reasonable accommodations.
Rewards & Benefits S tatement:
We recognise and value performance, offering our people a highly competitive Rewards and Benefits package.
Diversity statement:
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you!
Worker Type :
Regular
Primary Location:
Downtown Toronto
Additional Locations :
Miami Office
Job Posting Start Date :
2025-02-26
Salary Range:
Minimum Salary:
$90750
Maximum Salary:
$151250
At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others. (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.) The salary range displayed is the salary range for the role’s primary location.
With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.
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