Think Beyond The Label Jobs

JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s why people want to work here. If you\'re looking for a job to love, apply today. Schedule Weekly Hours:40 Gundersen Health System is seeking a Patient Liaison to join our growing and thriving organization. This is your opportunity to provide both customer service and effective engagement to patients while doing the work you love. This position is the \'face and voice of the clinic\', could this be you? What\'s Available: 1.0 FTE (40 hours/week) Shift: Monday-Friday, Days Hours: Between 7:00 AM - 5:30 PM, no weekends or holidays Department: Tomah Clinic Location: Onsite - Tomah, WI What you will do: Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top-level customer service. Partner with a team of providers, medical professionals, and managers who are here to support your success and that of our patients in their health journeys. What you will get: Starting pay of \$16.77/hour + more for experience! Support to grow in your career with access to our Career Development Center and Tuition Investment Program Top-rated retirement plan and healthcare benefits Departmental leadership that supports you as you do your best work. Work/Life balance to love what you do and where you live. What you need: High School Diploma or equivalency 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows. Gundersen Health System is healthcare for neighbors, by neighbors. While we call La Crosse home, our system has 7 hospitals and 65 clinics in neighboring communities. Inside our walls and our neighborhoods, we deliver world-class medical care combined with the right amount of love. We call it Love + Medicine and it\'s who we are.Job Description: The Patient Liaison works as a team member to assist internal and external customers assuring accurate and complete registration, scheduling appointments, demographic information, insurance coverage, collecting payments and monitoring customer satisfaction. Major Responsibilities: 1. Represents Gundersen Health System\'s high standards for customer service in all telephone and face-to-face encounters through courteous, patient and respectful conduct and conversation. 2. Communicates effectively with patients, family members and Gundersen Health System staff to schedule appointments, admissions, surgeries, tests and procedures utilizing good customer service skills. Provides information and instruction in a confidential manner to prepare patients for current and future appointments. Uses CWS (clinical workstation) to respond to the requests of MD, nurses, MA\'s to create, update and/or print patient\'s protected health information to assist with completion of documentation. 3. Responsible to ensure accurate and complete... For full info follow application link. EEO/AA/Veterans/Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6EE954EFDEA24BFB