Job Information
SRP Technician Right Of Way 1, 2, or Senior in Tempe, Arizona
Technician Right Of Way 1, 2, or Senior
Location:
Tempe, AZ, US
Date: Nov 21, 2024
Requisition ID : 18056
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking
Summary
Under minimal supervision, coordinates all project plan submittals for the Land Department. Prepares the information for accurate and concise Land Analyst use. Processes requests from various internal & external sources. Reviews, evaluates, and analyzes documentation received as related to the customer's/client's request. Acts as a liaison between various internal and external stakeholders to ensure accurate and concise project coordination through the Initial Plan Review process. Serves as a site admin for the SRP SharePoint Plan Portal. Applies advanced knowledge of and ability to administer IT applications. Provides technical support and assistance to select applications by troubleshooting problems or answering questions related to these applications for both internal and external users.
What You'll Do
• Read and interpret civil plans, SRP power & water designs, and ALTA certified drawings to coordinate project submittals and assign Land Job numbers.
• Provide quality customer service for clients and customers.
• Relay pertinent project notifications to customer's/client's, land analysts, project leads, designers, and operation & maintenance groups.
• Update the Land Department databases and job tracking systems to ensure accurate and concise job coordination.
• Respond to customer and client requests regarding land information or IT related issues.
• Daily monitoring, provision, and troubleshooting of Land Applications.
• Act as a liaison between the clients and Corporate IT support groups to resolve incidents/requests through the use of ServiceNow and additional means of communication.
• Collaborate with Land & Risk Management IT Services (LRITS) and Content & Collaboration Services in the development or modifications to new or existing applications.
• Ensure that more complex problems are routed correctly and follow-up for resolution and closure.
• Perform training and development of course materials for Land Applications
• Other duties as assigned.
What It Takes To Succeed
Promotion through the job family will require continuing education determined and approved by management.
Experience with Microsoft Dynamics 365 (CRM), WAM, Microsoft SharePoint, and SRP Maps Online is preferred.
Experience
At job entry, placement will be determined by a review of college transcripts and related work experience. A minimum of 6 years of related experience is required for the senior level. Once placed into the job family, an employee may become eligible for promotion by demonstrating the ability to perform advanced and more difficult work as determined by their management and meeting experience requirements.
Education
College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.
Nearest Major Market: Phoenix