Think Beyond The Label Jobs

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This function is accountable to drive operational platform management across products and their related ecosystems. Monitors and manages intake requests submitted by business line partners to ensure items are reviewed, addressed, and completed within the agreed upon service level agreement timeframes. This ongoing support safeguards that business line operation functions are uninterrupted to meet bank goals and initiatives. Adheres to least privileged access principle while granting access to reduce risk.

This includes continued daily support by monitoring and completing Provisioning Queues in Access Management to ensure users have correct access in appropriate systems according to access that is granted or revoked by the system. Leverages reporting to drive critical analysis of requests received from the business to determine if and how requested access can or should be provisioned. Works with submitter to educate on access request outcomes to improve future submissions. Utilizes subject matter knowledge of covered systems and business area needs to administer and provision access for various business line systems. Collaborates with peers and business line partners to reach common goals, improve results, ensure the best possible outcomes, and to maintain an elite customer service brand.

This position is a hybrid role which has weekly onsite attendance requirements available in select markets. See below for hybrid requirements.

Basic Qualifications

• Bachelor's degree, or equivalent work experience

Preferred Skills/Experience

• Two years of related experience

• Demonstrated interpersonal skills including ability to collaborate with and empower teams

• Demonstrated management and leadership skills

• Strong organizational and analytical skills

• Well-developed verbal and written communication skills

• Ability to identify and resolve exceptions and to analyze data

• Proficient computer navigation skills

* _This role is not eligible for visa sponsorship or transfer of visa sponsorship_ _._*

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $70,890.00 - $83,400.00 - $91,740.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank accepts applications for this position on an ongoing basis.