Think Beyond The Label Jobs

NY HELP No

Agency Information Technology Services, Office of

Title NYSOC Shift Lead (Latham), Manager Information Technology Services 1 (Information Security), SG-27, ref #8205L

Occupational Category I.T. Engineering, Sciences

Salary Grade 27

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $103784 to $127830 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation Multiple shifts being filled for 24x7x365 operationsAdditional details on work shift will be discussed at time of interview

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 31 British American Boulevard, Latham

OR NYC or other locations statewide*

City TBD

State NY

Zip Code 00000

Duties Description Under the direction and of senior leadership within the Office of Information Technology Services Chief Information Security Office, the incumbent will be a Shift Lead responsible for the oversight and coordination of NYSOC operations across multiple teams. The NYSOC serves as the nerve center for joint local, State and federal cyber efforts, including data collection, response efforts and information sharing. Additionally, the NYSOC will provide a statewide view of the cyber-threat landscape and improve coordination on threat intelligence and incident response.The incumbent will participate in and manage efforts in conducting investigations of cyber security events reported by state and local government entities and other sources. Event response efforts include incident identification, assessment, quantification, reporting, communication, and monitoring. The candidate is responsible to provide investigation of correlated security event feeds and the appropriate triage, escalation, and coordination with other NYSOC team members. The incumbent will participate in the technical and process direction of the NYSOC, provide direction to analysts, and act as a liaison to other teams within NYS. Due to the necessary technical support duties of this position in a 24/7 operation, the incumbent may be required to work various shifts such as weekends and/or nights/evenings.Duties include, but are not limited to:• Function as a shift lead in the NYSOC, providing support and direction for analysts and coordination efforts across multiple teams.• Oversee the efforts related to security event monitoring and response including the tracking, documentation, analysis, and escalation of cyber events activities.• Maintain schedules and shift assignments effectively to ensure NYSOC staffing needs are met.• Lead the efforts to identify and communicate trends within the NYSOC operations and activity, escalating appropriately to management and stakeholders.• Conduct team and shift turnover activities to ensure continuity of operations throughout the NYSOC.• Oversee technical delivery, assessing and continually improving output and ensuring processes developed and adhered to drive operational excellence. • Provide constructive input and feedback to appropriately tune the detections and performance of multiple security tools such as endpoint detection and response (EDR), security incident and event management (SIEM), and security orchestration, automation, and response (SOAR) to increase the quality of generated alerts.• Provide constructive input and feedback for the development, maintenance, and adherence to standard operating procedures.• Create technical reports and executive summaries related to cyber security incidents and events. Provide detailed metrics reports for executive management.• Develop and deliver presentations regarding emerging cyber threats as needed.• Provide training, guidance, and act as a mentor to subordinate team members. Maintain an adequate level of current knowledge and proficiency in cyber security through annual Continuing Professional Education (CPE) credits directly related to the field.• Perform the full range of supervisory responsibilities and additional duties as assigned.

Minimum Qualifications Bachelor’s degree* with at least 15 credit hours in cyber security, information assurance or information technology and four years of information technology experience, including three years of information security or information assurance experience and two years at a supervisory level.* Bachelor's degree candidates without at least 15 course credits in cyber security, information assurance, or information technology require an additional year of general information technology experience to qualify. Appropriate information security or information assurance experience may substitute for the bachelor's degree on a year-for-year basis; an associate's degree requires an additional two years of general information technology experience. Experience solely in information security or information assurance may substitute for the general information technology experience.Preferred qualifications: The ideal candidate would possess one or more of the following preferred qualifications:• Certifications in one or more of the following:o Cyber Defense (e.g., GCIA, GCIH, GCED, GSOM, GSOC, GMON, GCDA)o Cyber Threat Intelligence (e.g., GCTI, CTIA, CCIP, GOSI)o Information Security Management (e.g., CISSP, CISM, CCISO)• 4+ years’ experience in one or more of the following:o Working as a senior SOC analysto Conducting log analysis (e.g., firewall logs, DNS logs, proxy logs, IDS/IPS logs)o Using SIEM technologies to support in-depth investigations• 2+ years’ experience in one or more of the following:o Working as a SOC manager or team leado Participating in cyber incident response• Strong understanding of enterprise IT environments, including but not limited to system administration, network architecture, operating systems, endpoint detection and response tools, and network-based security solutions (e.g., IDS/IPS, firewalls).• Strong understanding of the foundations of Information Security, such as the CIA triad, information classification, identity and access management, risk management, vulnerability management, secure architecture and engineering, network security, software development security, etc.• Excellent oral and written communication skills including the ability to clearly articulate information technology and information security concepts to a varied audience to facilitate wide understanding.• Demonstrated critical thinking, problem solving and analytical skills.

Additional Comments Background check and fingerprinting are required.Additional details on work shift will be discussed at time of interview.Benefits of Working for NYSGenerous benefits package, worth 65% of salary, including:• Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to thirteen (13) days of paid vacation leave annually• Up to five (5) days of paid personal leave annually• Up to thirteen (13) days of paid sick leave annually for PEF• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• Up to 50% telecommuting• And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name Charlene Maroni

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Office of IT Services Human Resources Management

Empire State Plaza, Swan Street Building, Core 4, 1st Floor

City Albany

State NY

Zip Code 12242

Notes on Applying To apply, please submit a resume and cover letter indicating that you are applying for Manager Information Technology Services 1 (Information Security), NYSOC Shift Lead (Latham) Ref#8205L and include the vacancy ID in your subject line. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required in order to confirm eligibility.Some positions may require additional credentials or a background check to verify your identity. Selected candidates who are new or returning to NYS service may be required to pay for fingerprinting fees. New York State is an equal opportunity employer.