Job Information
Lumen Senior Account Manager Mass Markets in Tallahassee, Florida
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Senior Account Manager – BDP/MDU leads a geographic territory to build Lumen's market position within a specific vertical customer segment of Multiple Dwelling Units (MDU), Single Family Household, and Builder/Developer Programs (BDP). This position is responsible for strategic selling to new customers and renewing relationships with existing customers who directly own and or control a property (such as apartments, condos, assisted living etc). Senior Account Manager – BDP/MDU leads a geographic territory to build Lumen’s market position within a specific vertical customer segment of Multiple Dwelling Units (MDU) and Builder/Developer Programs (BDP). This position is responsible for strategic selling to new customers and renewing relationships with existing customers who directly own and or control a property (such as apartments, condos, assisted living etc).
Not only does this role come with the opportunity to build relationships, deliver on promises, and fulfill sales goals, you are also eligible for a generous Target Sales Incentive (TSI) of $40,000, world class benefits package, and a leadership team that values YOU and YOUR contributions to Lumen.
Location and Schedule
This is a Work From Home position in Florida.
The candidate will be required to travel up to 10-15% in South Florida territories.
Key territories are: Fort Myers, Naples, and Sebring.
The Main Responsibilities
Works closely with planning and engineering workgroups to coordinate design and implementation of new developments
Build a comprehensive sales strategy with General Manager of AREA to grow CenturyLink’s market share within Multiple Dwelling Units and Builder/Developer Programs and actively maintain sales funnel using a variety of tools, including Salesforce.com
Identify and target new construction for single family and MDU developments and coordinate cross functionally to provide a competitive CenturyLink solution. Internal cross functional coordination is key to ensure customer needs are met and internal capabilities align
Actively work to build and maintain strong relationships with builders, developers, property owners, property managers, homeowner associations, consultants and any party that can positively impact CenturyLink’s ability to grow its business
Provide end to end customer experiences to differentiate CenturyLink in the market. Including rapid response times for new opportunities and active troubleshooting on customer opportunities and challenges to meet customer needs
Ensure contracts are executed and implemented properly with Territory Sales Representatives.
Work with builders, developers, property owners, property managers, homeowner associations
Be active in the community supporting the building of a positive Lumen brand and enabling the advancement of Lumen’s market growth
Perform special projects and other duties as assigned
What We Look For in a Candidate
Bachelor’s degree or equivalent work experience.
Professional work experience, with marketing and/or sales experience a plus.
Account management experience.
Able to demonstrate prior experience developing quality leads, including cold calling, active participation in trade associations, etc.
Proven track record of successful professional sales experience.
Working knowledge of building/construction industry and related terminology.
Strong analytical skills.
Working knowledge and experience with contracts and contract negotiations.
Demonstrated ability to work independently and remain motivated.
Strong verbal and written communication skills to include product demonstrations, and executive selling skills.
Valid driver’s license, good driving record and able to provide reliable transportation.
Working knowledge of computers and Microsoft office suite of services (email, excel, Word, PowerPoint etc…)
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$51190 - $68250 in these states: FL
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Also eligible for a generous Target Sales Incentive (TSI) of $40,000 annually.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 333937
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
Salary Min :
48630
Salary Max :
75080
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.