Job Information
IBM Designer-Design Research in Taipei, Taiwan
Introduction
Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your Role and Responsibilities
Your Role and Responsibilities
As a Senior User Researcher, you will be tasked with planning, executing, and analyzing various qualitative and quantitative user research initiatives for design projects. This includes conducting in-depth interviews, usability testing, focus groups, field studies, diary studies, and customer satisfaction surveys. Your objective will be to gain profound insights into users' needs and behaviors regarding our clients' digital services. You will then provide strategic direction and user experience design recommendations to align with clients' business strategies and product design plans. Additionally, you will articulate the advantages of user-centered design methods throughout the engagement process. The ideal candidate will be passionate, curious, and self-driven, possessing strong collaborative skills to work within a global multi-disciplinary team in a dynamic environment. You will lead user research efforts and continually enhance the team's research capabilities. Experience in leading projects or research teams will be highly advantageous.
Required Technical and Professional Expertise
Minimum of 8 years of hands-on experience in user research.
Relevant academic background, such as psychology, sociology, information management, mass communication, industrial engineering, or related fields.
Proficiency in planning and executing user research, and articulating the benefits of user-centered design methods during engagements.
Ability to conduct domestic and international market trend analysis and competitive analysis, and formulate corresponding product strategies.
Capability to develop product strategy and offer impactful design insights through the fusion of user research and data analysis.
Preferred Technical and Professional Expertise
Experience in large-scale design projects.
Plan, organize, and facilitate design thinking workshops aimed at fostering creativity and innovation among clients.
Excellent communication, presentation, and interpersonal skills. And possesses a gentle, meticulous, and organized personality, capable of handling complex information.
About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.