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PacificSource Internal Communications Specialist in Tacoma, Washington
Base Salary Range: $56,217.68 - $95,570.05 Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age. Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Work closely with Human Resource leadership, CEO/executives, and other key stakeholders to ensure employees are informed, engaged and motivated by content that connects employees to the mission, vision and values. Responsible for writing, editing, and tracking content for strategic company projects and ongoing tactical initiatives. Use change management and communications best practices to create content that informs employees about the goals and objectives of initiatives in ways that advance strategic goals, culture and brand. Use content software to track and measures open/click rates and tailor follow-ups to drive engagement. Responsible for managing multiple timelines and communications deliverables across change management teams and project stakeholders. Use project management skills to manage multiple communication projects and ensure timelines and outcomes are met. Essential Responsibilities: * Plan, write, review, and manage content for a variety of internal communications deliverables ensuring a professional, impactful end product. Connect employees to the mission and values and amplify diverse employee voices and activities in ways that advance strategic goals, culture and brand. Ensure messages are consistent across all mediums and for different departments and lines of business. * Develop strategic and innovative internal communication plans for multiple initiatives that clearly articulate objectives, strategies and tactics, and align with/promote PacificSource's vision. Coordinate the delivery of content across internal channels (including email, company meetings (i.e. slide decks, FAQs and talking points), company intranet (SharePoint), and monthly newsletters or weekly bulletins). Ensure deliverables are produced and achieved on time. * Proactively build trust and maintain strong, cross-functional relationships with key internal stakeholders, including executives. * Manage complex, fast-moving, and unexpected communications challenges, looking out for unseen risk. * Assist in gathering and reporting data, including analytics and employee feedback, on the effectiveness and impact of employee communications; use quantitative and qualitative data to identify new communications channels, content and tools that support employee needs and organizational goals. * Collaborate with subject matter experts and provide employee communications support across the organization. Review and edit communications drafted by internal stakeholders and make recommendations to develop clear, simple communications that align with PacificSource's brand style and desired customer experience. Keep stakeholders well-informed of progress and answer their questions. Brainstorm creative ideas and present them clearly to stakeholders. * Support and actively participate in the development of strategic communication plans based on executive, HR, and Learning and Development initiatives and annual work To view the full job description,
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