Job Information
Syracuse University Associate Director, Content and Digital Communications in Syracuse, New York
Associate Director, Content and Digital Communications serves as deputy to the Director of Internal Communications providing support, oversight and leadership in conceptualizing, crafting & deploying SU's strategic communications initiatives. The Associate Director will serve as a key strategist on communications for SU's strategic priorities, liaise with SU leaders, and support the Director of Communications and senior leaders. The Associate Director will advance the team's mission to enhance access to, understanding of, and engage with important university information and initiatives. This individual will help identify and implement tech, including but not limited to the application of AI, to strengthen communication channels; serve as the lead strategist & liaise with IT Servers on the ongoing management of the SU's app; assess and expand campus social media channels; create processes, protocols and best practices to guide strategic communication efforts; work toward, continuously assess and achieve defined metrics for success. They will work to provide students, faculty and staff more visibility to the University's strategy and key initiatives, progress against goals and engagement operations. This individual will work with in team and alongside campus part to better educate and inform key stakeholders, foster a sense of camaraderie and pride among students, faculty, and staff. They must be an effective communicator, strong collaboration skills and have the ability to influence and build our strategic communications capabilities.