Job Information
Philips ANZ Clinical Applications Manager in Sydney, Australia
Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.
We are seeking an experienced ANZ Clinical Applications Manager who will oversee and optimize resources to provide effective clinical applications support across our Hospital Patient Monitoring team. Based in North Ryde and leading a team across Australia and New Zealand, you will ensure exceptional customer satisfaction through strong teamwork and engagement.
Your role:
Lead and prioritize Hospital Patient Monitoring, Emergency Care, and Ambulatory Medical Device Clinical Application Specialists.
Allocate resources based on workload forecasts and business priorities.
Collaborate closely with Project Managers, Account Managers, and Clinical Specialists to prioritize installations and support initiatives aligned with sales targets.
Coordinate team schedules and resource allocation to optimize operational efficiency.
Arrange necessary supplementary resources to support the clinical application specialist team effectively.
Conduct regular team meetings and participate in customer site visits to oversee interactions and training sessions.
Provide coaching and professional development to foster teamwork, engagement, and exceptional customer service..
Ensure adherence to company standards and operational procedures.
Lead employee selection, development, goal setting and performance management for the clinical applications team.
You're the right fit if:
Strong leadership abilities with proven experience in team management and development.
You will bring a strong Clinical background within Critical Care and relevant qualifications.
Excellent interpersonal skills and ability to collaborate effectively across departments.
Previous experience in a commercial setting, ideally with exposure to sales processes.
Strong attention to detail, data management skills, and business acumen.
Willingness to travel within Australia, New Zealand, and occasionally across the APAC region.
If you have a proven track record in leadership, clinical expertise, and are ready to drive excellence in clinical applications support across ANZ, we encourage you to apply.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.