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System One Specialty Software Engineer Sr - Contractor in Strongsville, Ohio

Position Title : Senior Specialty Software Engineer - ITSM

Location - Cleveland,OH; Pittsburgh,; PA;Birmingham,AL; Dallas,TX; Phoenix,AZ - Hybrid 3 Days Onsite

Duration - 6 Months Chances of going CTH

Summary:

Responsible for the provisioning of any IT development, analysis, Information management (DBA), or QA requiring specialized knowledge of a niche technology.

Education/Experience:

• High School Degree and Bachelors degree in computer science/software engineering/relevant field or equivalent work experience required.

• 8 years experience required.

Roles and Responsibilities:

*Confer with clients regarding the nature of the information processing or computation needs.

• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.

• Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.

• Consult with management to ensure agreement on system principles.

• Expand or modify system to serve new purposes or improve work flow.

*Needs experience in configuring and implementing the Service Now platform specifically for Digital Product Release

Must Have Technical Skills:

  1. Hands-on ServiceNow development experience with expertise in ITSM, Change, Release, Demand,

    and Service Level Management.

  2. Strong knowledge of ServiceNow scripting (JavaScript, Glide API, AngularJS, HTML, CSS, REST/SOAP APIs).

  3. Experience with Flow Designer, Workflow Editor, Business Rules, UI Policies, and Script Includes.

  4. Expertise in ServiceNow integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third-party tools.

  5. Proficiency in ServiceNow data model, CMDB, and ITOM principles.

  6. Experience in ServiceNow upgrades, cloning, and instance management.

  7. Strong understanding of ITIL v4 framework and best practices.

    Please apply to the job posting if you have the necessary background and experience or email me your resume to raghu.ganesan@systemone.com.

    #L1- RG1

    #M1

    Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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