Job Information
Spartronics Program Manager in Strongsville, Ohio
Spartronics
Description:
Spartronics is more than just a company. We have great facilities, a dedicated and talented team, tremendous capacity and capabilities, and longstanding customers who need us. Now, it's all about driving forward with a winning strategy that builds on our strengths to create growth for our - customers, shareholders and employees. As an Electronic Manufacturing Services provider, we strive to meet and exceed our mission to be the preferred provider of fail-safe electronics solutions that save lives and protect what matters the most.
At Spartronics, we're not just building products, we build products lives depend on. As an electronic manufacturing services (EMS) provider for the commercial aerospace, defense, medical device, life science, and industrial markets, we work to deliver products of the highest quality and reliability.
Our organization provides comprehensive contract manufacturing services, ranging from printed circuit board assembly (PCBA) and subsystem integration to full-box build (high-level assemblies). Additional services include engineering support such as manufacturing testing, supply chain management, sustaining engineering, and a suite of aftermarket services to support the full OEM product lifecycle. With over $500 million in revenue, approximately 1,700 dedicated employees, and manufacturing resources strategically located worldwide, our manufacturing network spans the United States and Vietnam. To learn more about our sites, please visit .
Why Join Us:
When you become a part of Spartronics, you're joining a team of dedicated and talented, individuals who share a common goal - to win as one. We value talent, innovation, and a hunger for growth. Here, you'll have the opportunity to work with industry leaders in Aerospace & Defense, Medical & Life Science, and Industrial markets where our customers put full trust in us to deliver the most complex, highly regulated products that have to work the first time, every time.
Position: Program Manager
Location: Strongsville, OH (on-site position)
About the Role:
The Program Manager is the primary customer contact for all program activities. Responsible for overall customer satisfaction, program profitability, task planning and execution, as well as risk management. Your contributions will help us continue our journey towards Winning as One: One company. One team. One purpose. One plan. One culture.
What a Day Looks Like:
Foster highly effective customer relationships and deliver exceptional customer satisfaction.
Serve as the primary source of communication in customer meetings, teleconferences, and on-site Reviews.
Lead customer teleconferences, customer requests and track action items for timely closure.
Support the Sales Order process -- customer PO review, date commitments and PO changes.
Coordinate action item tracking and closure internally and externally with customers.
Execute effective and on-time program start-up with sales order entry, contract reviews, change coordination and complete/accurate customer technical data packages.
Provide inputs to customer material status requests and translate to impact to customer schedule/commitments when material does not support the original contract date.
Lead customer Bid & Proposal activities with on-time and accurate submission; including internal reviews for strategic opportunities with Leadership prior to submission.
Partner with Operations such as Supply Chain, Engineering, Quality, Warehouse and Manufacturing to ensure priorities, issues and actions are resolved in a timely manner.
Review customer scorecards, feedback, and c