Job Information
Comfort Keepers of St. Cloud, MN Business Development Manager in St. Cloud, Minnesota
Business Development Manager
Job Summary:
The Business Development Manager is responsible for driving measurable growth in client services by strengthening existing referral partnerships and sourcing new strategic relationships. This role is highly results-driven, with success measured by increased client admissions, service hours, and revenue growth. The ideal candidate is a proactive problem-solver who can identify, establish, and optimize key partnerships to position our company as the preferred home care provider in the region.
Key Responsibilities:
- Expand & Optimize Referral Partnerships
Strengthen relationships with existing referral sources (hospitals, skilled nursing facilities, assisted living communities, home health agencies, etc.) to increase the number of clients and service hours.
Target and establish new high-value relationships with professionals who influence senior care decisions, such as:
Hospital case managers & discharge planners (ensuring seamless transitions to home care).
Financial advisors & elder law attorneys (who manage funds for seniors needing home care).
Social workers & care coordinators (who assess and refer seniors to services).
Develop a strategic engagement plan for the local hospital system to position our company as the preferred home care provider and increase their referral volume.
- Drive Client Growth & Market Expansion
Create and execute a business development strategy to drive new service opportunities and increased revenue.
Analyze hospital discharge processes and develop solutions to ensure our services are seamlessly integrated into their patient care pathway.
Network within senior care and financial planning communities to identify untapped opportunities for service growth.
Monitor referral trends, analyze gaps, and implement strategies to improve conversion rates from referrals to active clients.
- Deliver Measurable Results
Performance will be measured by increases in:
New client admissions from referral sources.
Service hours per referral partner.
Revenue growth from expanded partnerships.
Market share within key organizations (hospitals, financial services, etc.).
Track all outreach efforts, referral source engagement, and business development activities in a CRM system.
Provide weekly reports on progress, wins, challenges, and action plans.
Qualifications & Requirements:
Proven ability to drive client service growth through business development.
3+ years of experience in sales, business development, or relationship management (preferably in healthcare, home care, or senior services).
Established relationships in the healthcare or senior financial services industry are a plus.
Ability to develop and execute strategic plans to secure referral partnerships.
Strong problem-solving and negotiation skills to positio n our company as the top choice for home care services.
Valid driver’s license, auto insurance, and reliable transportation required.
Salary and Benefits:
80 Vacation Hours
40 Sick Hours
9 Paid Holidays Off
Medical, Dental, Vision, and Life
Weekly Paychecks
Mileage Paid If No Company Vehicle Available
Salary Negotiable
Work Environment:
This role is primarily field/community-based, requiring the ability to adapt to various weather conditions. Candidates must also be comfortable working from their vehicle as needed.
Physical Demands:
Duties include walking, sitting, and standing, with occasional lifting of files or records (typically under 5 pounds). The ability to operate a motor vehicle is required. When in the office, extended periods of computer and phone use may be necessary.
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