Job Information
Kohler Co. Golf Sales Coordinator in St. Andrews, United Kingdom
About Us
The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.
We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty and FREE fitness access.
We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay at a discounted rate, where available.
A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability
About the Role
We have a fantastic opportunity within our sales team for a Golf Sales Coordinator. The Golf Sales Coordinator will oversee the efficient and professional co-ordination of all Suite Golf and residential Golf packages at The Old Course Hotel, Golf Resort & Spa, always providing exceptional customer care as well as maximizing revenue-making opportunities.
Duties & Responsibilities
· Ensure prompt, efficient, and professional service is delivered to all parties interested in residential golf packages & group wholesale bookings at the Old Course Hotel, Golf Resort & Spa.
· Process residential golf packages enquiries and maintain efficient chases for converting enquiries to provisional/confirmed bookings via Delphi & Resort Suite.
· Ensure billing details are accurate and payments procedures for each residential golf package are organized in compliance with Hotel Policy.
· Processing of group bookings and invoices on behalf of the wider Golf Sales team.
· Correspond with each client as appropriate, confirming all details relating to the event in question at each stage of the booking process, as required by Hotel Standards.
· Support the Associate Director of Sales – Wholesale, DSA and wider Golf Sales team to strengthen and maintain relationships with key wholesale partners.
· Work closely with the Golf sales team to utilise packages to deliver larger groups across the market segments.
· Ensure external invoices are processed in an efficient and accurate manner.
About You
You will be a confident, enthusiastic and driven individual with sales experience. Ideally you will have experience of working within a hospitality setting. You will be a strong communicator and have excellent attention to detail, strong organisational skills and the ability to remain calm and efficient under pressure.
Salary
This is an exciting permanent opportunity, working 40 hours per week. A competitive salary is offered, depending on experience, along with a vast range of associate benefits.