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Wildlife Resources Job Title:  Office Specialist II - Central Region Office     Job Description: Are you interested in working with hunters,anglers,and other wildlife enthusiasts to promote wildlife awareness and share in their enthusiasm? The Utah Division of Wildlife Resources is looking for an Office Specialist II to assist with front office operations at the DWR Central Region Office in Springville,Utah. This role involves being the first point of contact for the public by handling inquiries and providing information. This position serves as the initial point of contact for the public,answering phones and greeting walk-in customers. Responsibilities include providing Division-wide hunting and fishing information,processing over-the-counter sales of licenses,permits,and certificates of registration,assisting with unit boundary questions,drawing application processes,and overseeing the check-in process for bobcats,cougars,black bears,martens,and swans.  Principal Duties:  As an office specialist II,you will:

• Sell licenses,permits,and various wildlife documents.
• Provide accurate information pertaining to Division rules,laws,policies,and decisions.
• Interact with the public in a manner that displays sensitivity,tact,and professionalism.
• Operate various office equipment,and computer software,operate point-of-sale terminal and cash register.
• Open office daily and reconcile monies at closing.

• Educate and assist the public with hunt draw processes.

   The Ideal Candidate (will have):

• Enthusiasm

• Motivation
• Discipline
• Pleasant disposition
• Active listening

• Problem-solving skills

     Why you should join our team: The Division of Wildlife Resources offers exciting and unique opportunities to work with wildlife outside of the office. As a full-time employee of the Department of Natural Resources,you will receive excellent health and retirement benefits. We also provide generous paid time off to support a healthy work-life balance. Below is a summary of the benefits offered to state employees:

Health Insurance - Public Employee Health Program (PEHP):

• 3 medical plan options. Choose a Traditional or High Deductible Health Plan.
• There is an Opt-Out Cash Benefit option for those who have other medical insurance coverage.
• 5 dental plan options,with an Opt-Out Cash Benefit option for those who have other dental insurance coverage.
• 4 vision plan options under EyeMed or OptiCare

Retirement - Utah Retirement Systems (URS):

• Employees who have any service credit with an employer covered by the Utah Retirement Systems before 7/1/2011 are in the Tier I Public Employees System.
• Employ ees hired on or after 7/1/2011 and who have never been in the URS retirement system have two options for retirement in the Tier II System.

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``` - Tier 2 Hybrid Retirement System. Employer contributes an amount equal to   10% of your salary between both plans (pension and 401(k)) - Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.  

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``` - Employer contributions to your 401(k) are vested after four years.

Paid Time Off:

• Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual,4 hours sick).
• Annual leave amounts increase with years of service.
• We have 12 paid holidays.