Job Information
General Rental Center Equipment Service Technician (Equipment Service Tech) in Springfield, Missouri
The General Rental Center is looking to hire an Equipment Rental Technician. We have competitive pay and benefits. Applicant must have a current driver's license for the state of Missouri and a good driving record. Experience with Construction Equipment is preferred. Applicants are welcome to stop by our location during our operating hours to meet the team and fill out a GRC application. See below for more information on this position.
Equipment Rental Technician (ERT) ensures rental tools and equipment are maintained, repaired, and available for customers to rent. The ERT may be required to write customer contracts and invoices for tool and equipment rental, checks to make sure equipment is operating properly, demonstrates its proper use, and loads/unloads equipment. The ERT receives and services rented tools and equipment to ensure its availability for rent in a timely manner. The ERT trains new associates on servicing, operation, and loading/unloading of tools and equipment. The ERT completes these job duties while following all safety procedures and practices.
Support Customers First Priority:
-Demonstrate expert equipment, product, and services knowledge in answering customer questions
-Demonstrate proper equipment use for customer
-Troubleshoot customer problems and provide advice to address
-Ensure equipment is repaired and available for rental in a timely manner while keeping costs to a minimum
Drive Rentals:
- -Perform preventive maintenance on equipment and winterize equipment as required
- -Diagnose problems with equipment or refer to a mechanic for further assistance
- -Service returned tools by cleaning, inspecting, and preparing tools for a rental by other customers
- Safety:
- -Adhere to major and minor work rule policies regarding safety.
- -Associates may encounter uneven walking surfaces due to temporary cracks in the floor/ground, steps, or settling terrain.
- -Associates may have exposure to dust, gas fumes emitted by power equipment, and noise.
- -Associates may be exposed to external weather conditions, drafts and interior temperature changes, and slippery floors.
- -Associates may handle merchandise, supplies, and tools with sharp edges or that contain hazardous materials.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:Located mainly outdoors (Shelter, fans, and heaters are present for extreme conditions).
Travel:Seldom requires overnight travel, less than 1% of the time.
Additional Environmental Job Requirements:Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving equipment and tools. Responding to two-way radio communication, including customer services calls, pages, and general information. Moving around the store and being able to assist customers.
MINIMUM QUALIFICATIONS: Must be eighteen years of age or older. Must be legally permitted to work in the United States
Additional Minimum Qualifications:
-Be able to work a flexible schedule, including weekends, evenings, and overtime if needed.
-Successfully complete any required training or orientation courses.
-Minimal or no educational requirement for this job.
-Physical Requirements:Most of the time is spent standing/walking, lifting, or handling equipment of moderate weight (8-50 pounds).
Preferred Qualifications:Excellent multitasking abilities, Mechanical aptitude/skills/knowledge, Small machine repair experience, Attention to Detail: Concentrates for an extended period of time; catches errors before completing assignments; maintains high-quality standards for his/her work, Customer Driven: Provides outstanding customer service (to both internal and external customers); follows through on responsibilities to customers; recovers from any errors made and leaves customer satisfied. Gets Things Done: Demonstrates the ability to get results despite a large workload, competing for demands in a fast-paced nvironment
Job Types: Full-time, Part-time
Pay: $14.00 - $19.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Mechanical knowledge: 1 year (Preferred)
License/Certification: Driver's License (Preferred)
Work Location: In person