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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12575407 BGIS is currently seeking a Program Manager- DC Automation Engineer, to join the team, Remote, US.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The Program Manager - DC Automation Engineer (DCAE) will be responsible for designing, developing, and implementing automation solutions to streamline and optimize our data center operations. The DCAE plays a crucial part in enhancing our service delivery through ServiceNow development, automated testing, workflow enhancements, and meticulous requirements gathering. The ideal candidate will possess a strong understanding of data center infrastructure, automation principles, and a passion for driving efficiency and innovation.

RESPONSIBILITIES

DC Automation Engineer (DCAE)

• Develop, customize, and maintain ServiceNow applications, workflows, and integrations to support data center automation initiatives.
• Design, develop, and implement automated testing frameworks for data center infrastructure and applications.
• Plan and execute comprehensive testing for ServiceNow upgrades, ensuring minimal disruption to services.
• Design and implement workflow enhancements to improve efficiency, reduce manual effort, and enhance service quality.
• Collaborate with stakeholders to gather and document business requirements for automation projects.
• Analyze requirements and translate them into technical specifications and design documents.

REQUIRED EDUCATION, KNOWLEDGE and ABILITIES

• Bachelor\'s degree in computer science, Information Technology, or equivalent experience.
• Proficiency in scripting languages such as JavaScript, Python, or Bash.
• Experience with automated testing tools and frameworks
• Experience with workflow automation and orchestration tools.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are beneficial.
• Experience in Tableau, PowerBI, or similar software are beneficial.
• Familiarity with Jupyter Notebook and Markdown is a plus.

Physical Demands and Work Environment

• Current valid driver\'s license and ability to provide personal transportation.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
• Cognitive skills required to work in a critical facilities environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame.
• Ability to work Monday through Friday.
• Ability and willingness to work after hours, weekends, holidays, overtime as required.
• Ability to travel up to 10%.

Visit us online at https://www.bgis.com/us/careers.htm for more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional dev lopment, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an eco