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Providence St. Joseph Health Clerical Assistant in Spokane, Washington

Description Under the general direction and supervision of the Nurse Manager, the Unit Support Assistant assumes responsibility for multiple secretarial/unit support assignments relative to the function of the Department. The Unit Support Assistant performs work in the following areas to assist not only the unit but the manager of the unit as well: Unit Support: Answers call lights and transfers call from patient to nurse, if required. Orders supplies, stocks and maintains inventory control of supplies as directed by unit Manager. Clerical: Assists Manager, if needed, in taking minutes at meetings. Filing, scheduling as directed unit Manager. Kronos confidential payroll. Setting up new employee packets, locker assignments etc as directed by managers. Reporting: Completing confidential Kronos payroll reports. Conducts special projects/audits as assigned. Reception: Perform concierge duties for patients/families, i.e., give directions, answer questions etc. Interfaces with patients/families re: concerns and problem resolution and notifies Unit ANM or, Manager. Enters complaints into Quantros Feedback, Management Data System. Actively utilizes service recovery tools and assists in service improvement initiatives. Providence caregivers are not simply valued - they're invaluable. Join our team at St. Lukes Rehabilitation Inst and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Preferred Qualifications: Secretarial experience with medical terminology Experience with Kronos, and MS office products Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards. About the Team Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care wi

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