Job Information
PrincePerelson & Associates Part-Time Bilingual French Speaking Customer Experience Specialist in South Jordan, Utah
Part-Time BILINGUAL FRENCH Customer Experience Specialist
$18.00hr.
Work from Home- UTAH RESIDENTS ONLY
Monday- Friday 9:00 am to 3:00 pm
A global market leader in the health and wellness industry is looking for BILINGUAL FRENCH Customer Experience Specialists to join their team and serve their customer base. As a company focused on making the world a healthier, happier place they are targeting candidates who are friendly, upbeat, and passionate about providing a great customer experience with products you can believe in. If you are driven by making a difference in and changing people’s lives in a meaningful way, APPLY TODAY!!
Responsibilities:
Assist customers with inbound product orders and other interactions, while maintaining positive performance standards and metrics
Passionate about our products, process orders, new account creation and upgrades, returns, etc.
Answers questions with respect to products, business plans, business programs/promotions, etc. effectively in a personal and professional manner
Document interactions for auditing purposes
Select the best solution to resolve and de-escalate issues regarding services or products
Provide an outstanding Customer Experience
Complete daily training assignments and keep up with updates regarding promotions
Have a great attitude about upselling products, promotions, services, events, etc.
Seek guidance as needed between departments and leaders as needed to improve personal job skills and delivery
Skills and Experience Required:
Bilingual/ English/French, advanced proficiency in French, including speaking, reading, and writing
Willing to learn about and be passionate about our products
Excellent Customer Service competencies
Basic knowledge of Direct Sales
Ability to learn new concepts, procedures, and information quickly
Microsoft Office, typing 30+, 10-key skills
Excellent verbal and written communication skills
Friendly, upbeat attitude
Strong listening, comprehension, patience, and objective skills
Phone skills and experience regarding Customer Service inbound calls are preferred but not required
High School Diploma or equivalent
Must reside in the state of Utah
Must have access to high-speed internet (minimum 100 Mbps download speed)
Must have a private and distraction-free space to work remotely, from home
Perks and Benefits:
Opportunity for growth and development with a global company
Paid Holidays and PTO plan
Work-life balance! No weekends required!
Retirement Plan options
up to $375 in Free company products per year
Work for a company that values and respects its employees, and you can express your ideas
Tuition Reimbursement for PT Employees
Annual Bonus based on company performance
PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
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