Job Information
IHG Director of Sales and Marketing in Sorrento, Australia
Imagine working where others dream to holiday! We’re looking for a driven and passionate Director of Sales and marketing to join us at InterContinental Sorrento Mornington Peninsula, one of Australia's most iconic hotels. Be part of something spectacular by joining us at InterContinental Hotels & Resorts, where we pride ourselves on delivering sophisticated and personalised luxury experiences to guests around the world.
As the Director of Sales and Marketing , you will lead the development and execution of strategies to drive revenue growth and enhance the guest experience. This hands-on role is pivotal in setting and achieving sales targets, overseeing a high-performing team, and ensuring the successful implementation of the hotel’s marketing initiatives. Working in a hybrid capacity, with 2-3 days per week on-site, this position is ideal for an experienced and results-driven professional with a proven track record in luxury hotel sales and marketing. You will be part of a small, dedicated team, where your leadership will play a key role in the hotel’s continued success.
Your Day-to-Day
Oversee sales operations, ensuring the right staffing levels and efficient work distribution.
Coach and mentor your team, providing performance feedback and setting growth goals to drive results.
Equip your team with the skills and tools they need to achieve hotel revenue goals and deliver exceptional results.
Create a team-oriented atmosphere by connecting departments and recognizing individual contributions.
Driving Revenue & Performance
Hit Sales & Profitability Targets: achieve Sales and Profitability Targets: Lead growth by implementing strategic sales initiatives that boost hotel occupancy, average daily rates (ADR), and MICE sales. Proven success in driving transient business and maximizing revenue potential. In-depth understanding of Revenue Management principles, with a demonstrated ability to increase average rates through effective pricing and yield management strategies.
Forecasting & Reporting: Analyze market trends, produce sales forecasts, and monitor performance to ensure targets are met or exceeded.
Creative Marketing Campaigns: Plan and execute events, sales blitzes, and promotional strategies to attract new business and showcase the hotel to potential clients.
Financial Planning: Help create departmental budgets and financial plans, ensuring profitability across all revenue streams.
Digital Market Focus: Solid background in marketing strategies, with a strong emphasis on digital marketing. Proven experience in leveraging online platforms, social media, and digital advertising to drive engagement.
Enhancing the Guest Experience: Your leadership will ensure seamless integration of sales, marketing, and service excellence to consistently exceed guest expectations and drive satisfaction.
Upselling & Guest Relations: Promote hotel services and offerings, ensuring guests are aware of all available amenities and enhancing their overall experience.
Group & Event Coordination: Manage event and business group activities, ensuring seamless execution across departments.
Responsible Business Leadership
Community Engagement: Build relationships with local business leaders, officials, and community groups to boost the hotel’s visibility.
Sustainability Initiatives: Promote the hotel’s sustainable practices to potential clients and incorporate eco-friendly strategies into marketing efforts.
Brand Representation: Act as a key spokesperson for the hotel at media events and maintain a strong local presence.
What Do We Need from You?
Minimum of 3 years of experience in a senior sales leadership role within a luxury hotel environment, with a proven track record of leading a cross-functional commercial team.
Bachelor’s degree in marketing or a related field.
Strong understanding of local business trends and customer behaviour, with the ability to leverage market insights to drive strategy and optimize performance.
A team player who focuses on organisational success and always has an entrepreneurial approach to business development
Strong interpersonal and communication skills, capable of influencing key stakeholders and building lasting relationships.
Exceptional presentation and negotiation skills, with a proven ability to secure new business and drive sustained growth.
Self-motivated and able to work independently, while also thriving in a collaborative team environment.
Deep understanding of luxury standards and an appreciation for delivering high-quality experiences.
Skilled at connecting the value of colleagues, guests, and business outcomes to drive success.
Ability to align business objectives with broader organisational development strategies to ensure long-term growth and alignment.
Sound knowledge on Salesforce, Delphi, Opera.
What we offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too.
Visit http://careers.ihg.com/ to find out more about us.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.